Add customer contact inquiry system, automated receipt emails, admin communication inbox, and customer profile management

2026-11-02 09:56:24 +01:00
parent 387241f971
commit 9fd39bd7d6
28 changed files with 2426 additions and 8 deletions
@@ -0,0 +1,176 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Models\Communication;
+use App\Models\Order;
+use App\Models\User;
+use Illuminate\Http\Request;
+use Illuminate\Pagination\LengthAwarePaginator;
+use Illuminate\View\View;
+
+class CustomerController extends Controller
+{
+    /**
+     * Display a listing of registered customers and guest buyers.
+     */
+    public function index(Request $request): View
+    {
+        $search = trim($request->input('q', ''));
+
+        // Query registered non-admin users
+        $usersQuery = User::where('is_admin', false);
+        if ($search !== '') {
+            $usersQuery->where(function ($q) use ($search) {
+                $q->where('name', 'like', "%{$search}%")
+                    ->orWhere('email', 'like', "%{$search}%");
+            });
+        }
+        $registeredUsers = $usersQuery->withCount(['orders', 'communications'])->latest()->get();
+
+        // Also discover guest customers who placed orders or sent inquiries without an account
+        $registeredEmails = User::pluck('email')->map(fn ($e) => strtolower($e))->toArray();
+
+        $guestOrderEmails = Order::whereNull('user_id')
+            ->select('customer_email', 'customer_name', 'customer_phone', 'created_at')
+            ->latest()
+            ->get()
+            ->groupBy(fn ($item) => strtolower($item->customer_email));
+
+        $guestInquiryEmails = Communication::whereNull('user_id')
+            ->select('email', 'name', 'phone', 'created_at')
+            ->latest()
+            ->get()
+            ->groupBy(fn ($item) => strtolower($item->email));
+
+        $guestCustomers = collect();
+        $allGuestEmails = $guestOrderEmails->keys()->merge($guestInquiryEmails->keys())->unique();
+
+        foreach ($allGuestEmails as $email) {
+            if (in_array(strtolower($email), $registeredEmails)) {
+                continue;
+            }
+
+            if ($search !== '' && ! str_contains(strtolower($email), strtolower($search))) {
+                continue;
+            }
+
+            $orderGroup = $guestOrderEmails->get($email, collect());
+            $inquiryGroup = $guestInquiryEmails->get($email, collect());
+
+            $latestOrder = $orderGroup->first();
+            $latestInquiry = $inquiryGroup->first();
+
+            $name = $latestOrder ? $latestOrder->customer_name : ($latestInquiry ? $latestInquiry->name : 'Gast');
+            $phone = $latestOrder ? $latestOrder->customer_phone : ($latestInquiry ? $latestInquiry->phone : null);
+            $createdAt = $latestOrder ? $latestOrder->created_at : ($latestInquiry ? $latestInquiry->created_at : now());
+
+            $guestCustomers->push((object) [
+                'id' => null,
+                'is_registered' => false,
+                'name' => $name,
+                'email' => $email,
+                'phone' => $phone,
+                'orders_count' => $orderGroup->count(),
+                'communications_count' => $inquiryGroup->count(),
+                'created_at' => $createdAt,
+            ]);
+        }
+
+        // Map registered users into unified customer object
+        $registeredCustomers = $registeredUsers->map(function ($u) {
+            return (object) [
+                'id' => $u->id,
+                'is_registered' => true,
+                'name' => $u->name,
+                'email' => $u->email,
+                'phone' => null,
+                'orders_count' => $u->orders_count,
+                'communications_count' => $u->communications_count,
+                'created_at' => $u->created_at,
+            ];
+        });
+
+        $allCustomers = $registeredCustomers->concat($guestCustomers)->sortByDesc('created_at')->values();
+
+        // Manual pagination for the unified list
+        $perPage = 20;
+        $page = LengthAwarePaginator::resolveCurrentPage('page');
+        $paginatedCustomers = new LengthAwarePaginator(
+            $allCustomers->forPage($page, $perPage),
+            $allCustomers->count(),
+            $perPage,
+            $page,
+            ['path' => route('admin.customers.index'), 'query' => $request->query()]
+        );
+
+        return view('admin.customers.index', [
+            'customers' => $paginatedCustomers,
+            'totalRegistered' => $registeredUsers->count(),
+            'totalGuests' => $guestCustomers->count(),
+            'search' => $search,
+        ]);
+    }
+
+    /**
+     * Display a specific customer's profile, including their full communication dossier and orders.
+     */
+    public function show(string $identifier): View
+    {
+        $user = null;
+        $email = null;
+
+        if (is_numeric($identifier)) {
+            $user = User::find($identifier);
+            if ($user) {
+                $email = strtolower($user->email);
+            }
+        } else {
+            $email = strtolower(urldecode($identifier));
+            $user = User::where('email', $email)->first();
+        }
+
+        if (! $user && ! $email) {
+            abort(404, 'Klant niet gevonden.');
+        }
+
+        // Fetch all communications for this customer (by user_id OR by email)
+        $communicationsQuery = Communication::with(['replies', 'order'])->latest();
+        if ($user) {
+            $communicationsQuery->where(function ($q) use ($user, $email) {
+                $q->where('user_id', $user->id)
+                    ->orWhere('email', $email);
+            });
+        } else {
+            $communicationsQuery->where('email', $email);
+        }
+        $communications = $communicationsQuery->get();
+
+        // Fetch all orders for this customer (by user_id OR by email)
+        $ordersQuery = Order::with('items')->latest();
+        if ($user) {
+            $ordersQuery->where(function ($q) use ($user, $email) {
+                $q->where('user_id', $user->id)
+                    ->orWhere('customer_email', $email);
+            });
+        } else {
+            $ordersQuery->where('customer_email', $email);
+        }
+        $orders = $ordersQuery->get();
+
+        $customerName = $user ? $user->name : ($orders->first()?->customer_name ?? $communications->first()?->name ?? 'Klant');
+        $customerPhone = $orders->first()?->customer_phone ?? $communications->first()?->phone ?? null;
+        $totalSpent = $orders->sum('total');
+
+        return view('admin.customers.show', [
+            'user' => $user,
+            'email' => $email,
+            'customerName' => $customerName,
+            'customerPhone' => $customerPhone,
+            'totalSpent' => $totalSpent,
+            'communications' => $communications,
+            'orders' => $orders,
+        ]);
+    }
+}