Add customer contact inquiry system, automated receipt emails, admin communication inbox, and customer profile management

2026-11-02 09:56:24 +01:00
parent 387241f971
commit 9fd39bd7d6
28 changed files with 2426 additions and 8 deletions
@@ -0,0 +1,103 @@
+<?php
+
+namespace App\Http\Controllers;
+
+use App\Mail\ContactInquiryConfirmationMail;
+use App\Mail\ContactInquiryReceivedMail;
+use App\Models\Communication;
+use App\Models\Order;
+use App\Models\Setting;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Facades\Log;
+use Illuminate\Support\Facades\Mail;
+use Illuminate\View\View;
+
+class ContactController extends Controller
+{
+    /**
+     * Show the contact / question form.
+     */
+    public function index(): View
+    {
+        $user = Auth::user();
+        $userOrders = $user ? $user->orders()->latest()->take(10)->get() : collect();
+
+        return view('contact.index', [
+            'user' => $user,
+            'userOrders' => $userOrders,
+        ]);
+    }
+
+    /**
+     * Handle the submission of a question / contact inquiry.
+     */
+    public function store(Request $request): RedirectResponse
+    {
+        $validated = $request->validate([
+            'name' => 'required|string|max:150',
+            'email' => 'required|email|max:150',
+            'phone' => 'nullable|string|max:40',
+            'subject' => 'required|string|max:200',
+            'order_number' => 'nullable|string|max:50',
+            'message' => 'required|string|min:10|max:5000',
+        ], [
+            'name.required' => 'Vul alstublieft jouw naam in.',
+            'email.required' => 'Vul alstublieft een geldig e-mailadres in.',
+            'email.email' => 'Het ingevoerde e-mailadres is niet geldig.',
+            'subject.required' => 'Vul alstublieft het onderwerp van jouw vraag in.',
+            'message.required' => 'Vul alstublieft jouw bericht of vraag in.',
+            'message.min' => 'Het bericht moet minimaal 10 tekens bevatten.',
+        ]);
+
+        $orderId = null;
+        if (! empty($validated['order_number'])) {
+            $cleanNumber = ltrim(trim($validated['order_number']), '#');
+            $foundOrder = Order::where('order_number', $cleanNumber)->first();
+            if ($foundOrder) {
+                $orderId = $foundOrder->id;
+            }
+        }
+
+        $communication = Communication::create([
+            'user_id' => Auth::id(),
+            'order_id' => $orderId,
+            'name' => trim($validated['name']),
+            'email' => strtolower(trim($validated['email'])),
+            'phone' => ! empty($validated['phone']) ? trim($validated['phone']) : null,
+            'subject' => trim($validated['subject']),
+            'message' => trim($validated['message']),
+            'status' => 'new',
+            'ip_address' => $request->ip(),
+            'user_agent' => substr((string) $request->userAgent(), 0, 500),
+        ]);
+
+        // 1. Send incoming mail to webshop management (info@jouwdrieedee.nl / info@jouwdriedee.nl)
+        try {
+            $shopInbox = Setting::get('contact_email', 'info@jouwdrieedee.nl');
+            // Ensure delivery to both info@jouwdrieedee.nl and fallback info@jouwdriedee.nl
+            $recipients = array_unique([$shopInbox, 'info@jouwdrieedee.nl', 'info@jouwdriedee.nl']);
+            Mail::to($recipients)->send(new ContactInquiryReceivedMail($communication));
+        } catch (\Throwable $e) {
+            Log::error('Fout bij versturen van klantvraag naar webshop beheer: '.$e->getMessage(), [
+                'communication_id' => $communication->id,
+            ]);
+        }
+
+        // 2. Send afschrift receipt from (noreply@jouwdriedee.nl) to the customer
+        try {
+            Mail::to($communication->email)->send(new ContactInquiryConfirmationMail($communication));
+        } catch (\Throwable $e) {
+            Log::error('Fout bij versturen van afschrift naar klant: '.$e->getMessage(), [
+                'communication_id' => $communication->id,
+                'email' => $communication->email,
+            ]);
+        }
+
+        return redirect()->route('contact.index')->with(
+            'success',
+            'Bedankt voor je vraag! We hebben jouw bericht ontvangen. Er is een afschrift verzonden naar '.$communication->email.'.'
+        );
+    }
+}