Add customer contact inquiry system, automated receipt emails, admin communication inbox, and customer profile management

database/migrations/2026_11_02_084554_create_communications_table.php

@@ -0,0 +1,49 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('communications', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
+            $table->foreignId('order_id')->nullable()->constrained('orders')->nullOnDelete();
+            $table->string('name');
+            $table->string('email')->index();
+            $table->string('phone')->nullable();
+            $table->string('subject');
+            $table->text('message');
+            $table->string('status')->default('new')->index(); // new, in_progress, resolved, closed
+            $table->text('admin_notes')->nullable();
+            $table->string('ip_address', 45)->nullable();
+            $table->text('user_agent')->nullable();
+            $table->timestamp('last_replied_at')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('communication_replies', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('communication_id')->constrained('communications')->cascadeOnDelete();
+            $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
+            $table->boolean('is_admin_reply')->default(true);
+            $table->text('message');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('communication_replies');
+        Schema::dropIfExists('communications');
+    }
+};