Add customer contact inquiry system, automated receipt emails, admin communication inbox, and customer profile management

app/Http/Controllers/AccountController.php

@@ -2,6 +2,7 @@
 
 namespace App\Http\Controllers;
 
+use App\Models\Communication;
 use App\Models\Order;
 use Illuminate\Http\RedirectResponse;
 use Illuminate\Http\Request;
@@ -25,7 +26,13 @@ class AccountController extends Controller
             ->latest()
             ->get();
 
-        return view('account.index', compact('user', 'orders'));
+        $communications = Communication::where('user_id', $user->id)
+            ->orWhere('email', strtolower($user->email))
+            ->with('replies')
+            ->latest()
+            ->get();
+
+        return view('account.index', compact('user', 'orders', 'communications'));
     }
 
     /**

app/Http/Controllers/Admin/CommunicationController.php

@@ -0,0 +1,139 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Mail\ContactInquiryReplyMail;
+use App\Models\Communication;
+use App\Models\CommunicationReply;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Facades\Log;
+use Illuminate\Support\Facades\Mail;
+use Illuminate\View\View;
+
+class CommunicationController extends Controller
+{
+    /**
+     * Display a listing of all customer communications / inquiries.
+     */
+    public function index(Request $request): View
+    {
+        $query = Communication::with(['user', 'order', 'replies'])->latest();
+
+        // Status filter
+        if ($request->filled('status') && $request->input('status') !== 'all') {
+            $query->where('status', $request->input('status'));
+        }
+
+        // Search query
+        if ($request->filled('q')) {
+            $search = trim($request->input('q'));
+            $query->where(function ($q) use ($search) {
+                $q->where('name', 'like', "%{$search}%")
+                    ->orWhere('email', 'like', "%{$search}%")
+                    ->orWhere('subject', 'like', "%{$search}%")
+                    ->orWhere('message', 'like', "%{$search}%");
+            });
+        }
+
+        $communications = $query->paginate(20)->withQueryString();
+
+        $counts = [
+            'all' => Communication::count(),
+            'new' => Communication::where('status', 'new')->count(),
+            'in_progress' => Communication::where('status', 'in_progress')->count(),
+            'resolved' => Communication::where('status', 'resolved')->count(),
+            'closed' => Communication::where('status', 'closed')->count(),
+        ];
+
+        return view('admin.communications.index', [
+            'communications' => $communications,
+            'counts' => $counts,
+            'currentStatus' => $request->input('status', 'all'),
+            'search' => $request->input('q', ''),
+        ]);
+    }
+
+    /**
+     * Display the specified communication thread.
+     */
+    public function show(Communication $communication): View
+    {
+        $communication->load(['user.orders', 'order.items', 'replies.user']);
+
+        // Mark as in_progress if still new when viewed by admin
+        if ($communication->status === 'new') {
+            $communication->update(['status' => 'in_progress']);
+        }
+
+        return view('admin.communications.show', [
+            'communication' => $communication,
+        ]);
+    }
+
+    /**
+     * Update the status and/or admin notes for this communication.
+     */
+    public function updateStatus(Request $request, Communication $communication): RedirectResponse
+    {
+        $validated = $request->validate([
+            'status' => 'required|string|in:new,in_progress,resolved,closed',
+            'admin_notes' => 'nullable|string|max:5000',
+        ]);
+
+        $communication->update($validated);
+
+        return back()->with('success', 'Status van het bericht is bijgewerkt.');
+    }
+
+    /**
+     * Send a reply to the customer from the admin dashboard.
+     */
+    public function sendReply(Request $request, Communication $communication): RedirectResponse
+    {
+        $validated = $request->validate([
+            'message' => 'required|string|min:5|max:5000',
+        ], [
+            'message.required' => 'Vul alstublieft een antwoordbericht in.',
+            'message.min' => 'Het antwoordbericht moet minimaal 5 tekens bevatten.',
+        ]);
+
+        $reply = CommunicationReply::create([
+            'communication_id' => $communication->id,
+            'user_id' => Auth::id(),
+            'is_admin_reply' => true,
+            'message' => trim($validated['message']),
+        ]);
+
+        $communication->update([
+            'status' => 'resolved',
+            'last_replied_at' => now(),
+        ]);
+
+        // Send email to customer from info@jouwdriedee.nl
+        try {
+            Mail::to($communication->email)->send(new ContactInquiryReplyMail($communication, $reply));
+        } catch (\Throwable $e) {
+            Log::error('Fout bij verzenden van admin reactie naar klant: '.$e->getMessage(), [
+                'communication_id' => $communication->id,
+                'email' => $communication->email,
+            ]);
+
+            return back()->with('warning', 'Het antwoord is opgeslagen in de database, maar er trad een fout op bij het verzenden van de e-mail: '.$e->getMessage());
+        }
+
+        return back()->with('success', 'Jouw antwoord is verzonden naar '.$communication->email.' en toegevoegd aan het communicatiedossier.');
+    }
+
+    /**
+     * Remove the specified communication from storage.
+     */
+    public function destroy(Communication $communication): RedirectResponse
+    {
+        $communication->delete();
+
+        return redirect()->route('admin.communications.index')->with('success', 'Klantbericht is verwijderd.');
+    }
+}

app/Http/Controllers/Admin/CustomerController.php

@@ -0,0 +1,176 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Models\Communication;
+use App\Models\Order;
+use App\Models\User;
+use Illuminate\Http\Request;
+use Illuminate\Pagination\LengthAwarePaginator;
+use Illuminate\View\View;
+
+class CustomerController extends Controller
+{
+    /**
+     * Display a listing of registered customers and guest buyers.
+     */
+    public function index(Request $request): View
+    {
+        $search = trim($request->input('q', ''));
+
+        // Query registered non-admin users
+        $usersQuery = User::where('is_admin', false);
+        if ($search !== '') {
+            $usersQuery->where(function ($q) use ($search) {
+                $q->where('name', 'like', "%{$search}%")
+                    ->orWhere('email', 'like', "%{$search}%");
+            });
+        }
+        $registeredUsers = $usersQuery->withCount(['orders', 'communications'])->latest()->get();
+
+        // Also discover guest customers who placed orders or sent inquiries without an account
+        $registeredEmails = User::pluck('email')->map(fn ($e) => strtolower($e))->toArray();
+
+        $guestOrderEmails = Order::whereNull('user_id')
+            ->select('customer_email', 'customer_name', 'customer_phone', 'created_at')
+            ->latest()
+            ->get()
+            ->groupBy(fn ($item) => strtolower($item->customer_email));
+
+        $guestInquiryEmails = Communication::whereNull('user_id')
+            ->select('email', 'name', 'phone', 'created_at')
+            ->latest()
+            ->get()
+            ->groupBy(fn ($item) => strtolower($item->email));
+
+        $guestCustomers = collect();
+        $allGuestEmails = $guestOrderEmails->keys()->merge($guestInquiryEmails->keys())->unique();
+
+        foreach ($allGuestEmails as $email) {
+            if (in_array(strtolower($email), $registeredEmails)) {
+                continue;
+            }
+
+            if ($search !== '' && ! str_contains(strtolower($email), strtolower($search))) {
+                continue;
+            }
+
+            $orderGroup = $guestOrderEmails->get($email, collect());
+            $inquiryGroup = $guestInquiryEmails->get($email, collect());
+
+            $latestOrder = $orderGroup->first();
+            $latestInquiry = $inquiryGroup->first();
+
+            $name = $latestOrder ? $latestOrder->customer_name : ($latestInquiry ? $latestInquiry->name : 'Gast');
+            $phone = $latestOrder ? $latestOrder->customer_phone : ($latestInquiry ? $latestInquiry->phone : null);
+            $createdAt = $latestOrder ? $latestOrder->created_at : ($latestInquiry ? $latestInquiry->created_at : now());
+
+            $guestCustomers->push((object) [
+                'id' => null,
+                'is_registered' => false,
+                'name' => $name,
+                'email' => $email,
+                'phone' => $phone,
+                'orders_count' => $orderGroup->count(),
+                'communications_count' => $inquiryGroup->count(),
+                'created_at' => $createdAt,
+            ]);
+        }
+
+        // Map registered users into unified customer object
+        $registeredCustomers = $registeredUsers->map(function ($u) {
+            return (object) [
+                'id' => $u->id,
+                'is_registered' => true,
+                'name' => $u->name,
+                'email' => $u->email,
+                'phone' => null,
+                'orders_count' => $u->orders_count,
+                'communications_count' => $u->communications_count,
+                'created_at' => $u->created_at,
+            ];
+        });
+
+        $allCustomers = $registeredCustomers->concat($guestCustomers)->sortByDesc('created_at')->values();
+
+        // Manual pagination for the unified list
+        $perPage = 20;
+        $page = LengthAwarePaginator::resolveCurrentPage('page');
+        $paginatedCustomers = new LengthAwarePaginator(
+            $allCustomers->forPage($page, $perPage),
+            $allCustomers->count(),
+            $perPage,
+            $page,
+            ['path' => route('admin.customers.index'), 'query' => $request->query()]
+        );
+
+        return view('admin.customers.index', [
+            'customers' => $paginatedCustomers,
+            'totalRegistered' => $registeredUsers->count(),
+            'totalGuests' => $guestCustomers->count(),
+            'search' => $search,
+        ]);
+    }
+
+    /**
+     * Display a specific customer's profile, including their full communication dossier and orders.
+     */
+    public function show(string $identifier): View
+    {
+        $user = null;
+        $email = null;
+
+        if (is_numeric($identifier)) {
+            $user = User::find($identifier);
+            if ($user) {
+                $email = strtolower($user->email);
+            }
+        } else {
+            $email = strtolower(urldecode($identifier));
+            $user = User::where('email', $email)->first();
+        }
+
+        if (! $user && ! $email) {
+            abort(404, 'Klant niet gevonden.');
+        }
+
+        // Fetch all communications for this customer (by user_id OR by email)
+        $communicationsQuery = Communication::with(['replies', 'order'])->latest();
+        if ($user) {
+            $communicationsQuery->where(function ($q) use ($user, $email) {
+                $q->where('user_id', $user->id)
+                    ->orWhere('email', $email);
+            });
+        } else {
+            $communicationsQuery->where('email', $email);
+        }
+        $communications = $communicationsQuery->get();
+
+        // Fetch all orders for this customer (by user_id OR by email)
+        $ordersQuery = Order::with('items')->latest();
+        if ($user) {
+            $ordersQuery->where(function ($q) use ($user, $email) {
+                $q->where('user_id', $user->id)
+                    ->orWhere('customer_email', $email);
+            });
+        } else {
+            $ordersQuery->where('customer_email', $email);
+        }
+        $orders = $ordersQuery->get();
+
+        $customerName = $user ? $user->name : ($orders->first()?->customer_name ?? $communications->first()?->name ?? 'Klant');
+        $customerPhone = $orders->first()?->customer_phone ?? $communications->first()?->phone ?? null;
+        $totalSpent = $orders->sum('total');
+
+        return view('admin.customers.show', [
+            'user' => $user,
+            'email' => $email,
+            'customerName' => $customerName,
+            'customerPhone' => $customerPhone,
+            'totalSpent' => $totalSpent,
+            'communications' => $communications,
+            'orders' => $orders,
+        ]);
+    }
+}

app/Http/Controllers/ContactController.php

@@ -0,0 +1,103 @@
+<?php
+
+namespace App\Http\Controllers;
+
+use App\Mail\ContactInquiryConfirmationMail;
+use App\Mail\ContactInquiryReceivedMail;
+use App\Models\Communication;
+use App\Models\Order;
+use App\Models\Setting;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Facades\Log;
+use Illuminate\Support\Facades\Mail;
+use Illuminate\View\View;
+
+class ContactController extends Controller
+{
+    /**
+     * Show the contact / question form.
+     */
+    public function index(): View
+    {
+        $user = Auth::user();
+        $userOrders = $user ? $user->orders()->latest()->take(10)->get() : collect();
+
+        return view('contact.index', [
+            'user' => $user,
+            'userOrders' => $userOrders,
+        ]);
+    }
+
+    /**
+     * Handle the submission of a question / contact inquiry.
+     */
+    public function store(Request $request): RedirectResponse
+    {
+        $validated = $request->validate([
+            'name' => 'required|string|max:150',
+            'email' => 'required|email|max:150',
+            'phone' => 'nullable|string|max:40',
+            'subject' => 'required|string|max:200',
+            'order_number' => 'nullable|string|max:50',
+            'message' => 'required|string|min:10|max:5000',
+        ], [
+            'name.required' => 'Vul alstublieft jouw naam in.',
+            'email.required' => 'Vul alstublieft een geldig e-mailadres in.',
+            'email.email' => 'Het ingevoerde e-mailadres is niet geldig.',
+            'subject.required' => 'Vul alstublieft het onderwerp van jouw vraag in.',
+            'message.required' => 'Vul alstublieft jouw bericht of vraag in.',
+            'message.min' => 'Het bericht moet minimaal 10 tekens bevatten.',
+        ]);
+
+        $orderId = null;
+        if (! empty($validated['order_number'])) {
+            $cleanNumber = ltrim(trim($validated['order_number']), '#');
+            $foundOrder = Order::where('order_number', $cleanNumber)->first();
+            if ($foundOrder) {
+                $orderId = $foundOrder->id;
+            }
+        }
+
+        $communication = Communication::create([
+            'user_id' => Auth::id(),
+            'order_id' => $orderId,
+            'name' => trim($validated['name']),
+            'email' => strtolower(trim($validated['email'])),
+            'phone' => ! empty($validated['phone']) ? trim($validated['phone']) : null,
+            'subject' => trim($validated['subject']),
+            'message' => trim($validated['message']),
+            'status' => 'new',
+            'ip_address' => $request->ip(),
+            'user_agent' => substr((string) $request->userAgent(), 0, 500),
+        ]);
+
+        // 1. Send incoming mail to webshop management (info@jouwdrieedee.nl / info@jouwdriedee.nl)
+        try {
+            $shopInbox = Setting::get('contact_email', 'info@jouwdrieedee.nl');
+            // Ensure delivery to both info@jouwdrieedee.nl and fallback info@jouwdriedee.nl
+            $recipients = array_unique([$shopInbox, 'info@jouwdrieedee.nl', 'info@jouwdriedee.nl']);
+            Mail::to($recipients)->send(new ContactInquiryReceivedMail($communication));
+        } catch (\Throwable $e) {
+            Log::error('Fout bij versturen van klantvraag naar webshop beheer: '.$e->getMessage(), [
+                'communication_id' => $communication->id,
+            ]);
+        }
+
+        // 2. Send afschrift receipt from (noreply@jouwdriedee.nl) to the customer
+        try {
+            Mail::to($communication->email)->send(new ContactInquiryConfirmationMail($communication));
+        } catch (\Throwable $e) {
+            Log::error('Fout bij versturen van afschrift naar klant: '.$e->getMessage(), [
+                'communication_id' => $communication->id,
+                'email' => $communication->email,
+            ]);
+        }
+
+        return redirect()->route('contact.index')->with(
+            'success',
+            'Bedankt voor je vraag! We hebben jouw bericht ontvangen. Er is een afschrift verzonden naar '.$communication->email.'.'
+        );
+    }
+}

app/Mail/ContactInquiryConfirmationMail.php

@@ -0,0 +1,33 @@
+<?php
+
+namespace App\Mail;
+
+use App\Models\Communication;
+use Illuminate\Bus\Queueable;
+use Illuminate\Mail\Mailable;
+use Illuminate\Mail\Mailables\Address;
+use Illuminate\Mail\Mailables\Content;
+use Illuminate\Mail\Mailables\Envelope;
+use Illuminate\Queue\SerializesModels;
+
+class ContactInquiryConfirmationMail extends Mailable
+{
+    use Queueable, SerializesModels;
+
+    public function __construct(public Communication $communication) {}
+
+    public function envelope(): Envelope
+    {
+        return new Envelope(
+            from: new Address('noreply@jouwdriedee.nl', 'Jouwdriedee.nl'),
+            subject: 'Afschrift: Jouw vraag aan Jouwdriedee.nl - '.$this->communication->subject,
+        );
+    }
+
+    public function content(): Content
+    {
+        return new Content(
+            view: 'emails.contact-inquiry-confirmation',
+        );
+    }
+}

app/Mail/ContactInquiryReceivedMail.php

@@ -0,0 +1,35 @@
+<?php
+
+namespace App\Mail;
+
+use App\Models\Communication;
+use Illuminate\Bus\Queueable;
+use Illuminate\Mail\Mailable;
+use Illuminate\Mail\Mailables\Address;
+use Illuminate\Mail\Mailables\Content;
+use Illuminate\Mail\Mailables\Envelope;
+use Illuminate\Queue\SerializesModels;
+
+class ContactInquiryReceivedMail extends Mailable
+{
+    use Queueable, SerializesModels;
+
+    public function __construct(public Communication $communication) {}
+
+    public function envelope(): Envelope
+    {
+        return new Envelope(
+            subject: '[Nieuwe Klantvraag] #'.$this->communication->id.': '.$this->communication->subject,
+            replyTo: [
+                new Address($this->communication->email, $this->communication->name),
+            ],
+        );
+    }
+
+    public function content(): Content
+    {
+        return new Content(
+            view: 'emails.contact-inquiry-received',
+        );
+    }
+}

app/Mail/ContactInquiryReplyMail.php

@@ -0,0 +1,40 @@
+<?php
+
+namespace App\Mail;
+
+use App\Models\Communication;
+use App\Models\CommunicationReply;
+use Illuminate\Bus\Queueable;
+use Illuminate\Mail\Mailable;
+use Illuminate\Mail\Mailables\Address;
+use Illuminate\Mail\Mailables\Content;
+use Illuminate\Mail\Mailables\Envelope;
+use Illuminate\Queue\SerializesModels;
+
+class ContactInquiryReplyMail extends Mailable
+{
+    use Queueable, SerializesModels;
+
+    public function __construct(
+        public Communication $communication,
+        public CommunicationReply $reply
+    ) {}
+
+    public function envelope(): Envelope
+    {
+        return new Envelope(
+            from: new Address('info@jouwdriedee.nl', 'Jouwdriedee.nl Klantenservice'),
+            replyTo: [
+                new Address('info@jouwdriedee.nl', 'Jouwdriedee.nl Klantenservice'),
+            ],
+            subject: 'Reactie op jouw vraag: '.$this->communication->subject.' - Jouwdriedee.nl',
+        );
+    }
+
+    public function content(): Content
+    {
+        return new Content(
+            view: 'emails.contact-inquiry-reply',
+        );
+    }
+}

app/Models/Communication.php

@@ -0,0 +1,58 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class Communication extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'user_id',
+        'order_id',
+        'name',
+        'email',
+        'phone',
+        'subject',
+        'message',
+        'status',
+        'admin_notes',
+        'ip_address',
+        'user_agent',
+        'last_replied_at',
+    ];
+
+    protected $casts = [
+        'last_replied_at' => 'datetime',
+    ];
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+
+    public function order(): BelongsTo
+    {
+        return $this->belongsTo(Order::class);
+    }
+
+    public function replies(): HasMany
+    {
+        return $this->hasMany(CommunicationReply::class)->oldest();
+    }
+
+    public function getStatusLabelAttribute(): string
+    {
+        return match ($this->status) {
+            'new' => 'Nieuw',
+            'in_progress' => 'In behandeling',
+            'resolved' => 'Beantwoord',
+            'closed' => 'Gesloten',
+            default => ucfirst($this->status),
+        };
+    }
+}

app/Models/CommunicationReply.php

@@ -0,0 +1,33 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class CommunicationReply extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'communication_id',
+        'user_id',
+        'is_admin_reply',
+        'message',
+    ];
+
+    protected $casts = [
+        'is_admin_reply' => 'boolean',
+    ];
+
+    public function communication(): BelongsTo
+    {
+        return $this->belongsTo(Communication::class);
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+}

app/Models/User.php

@@ -48,4 +48,14 @@ class User extends Authenticatable
     {
         return $this->hasMany(Order::class);
     }
+
+    /**
+     * Communications / questions submitted by this user.
+     *
+     * @return HasMany<Communication, $this>
+     */
+    public function communications(): HasMany
+    {
+        return $this->hasMany(Communication::class);
+    }
 }

database/migrations/2026_11_02_084554_create_communications_table.php

@@ -0,0 +1,49 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('communications', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
+            $table->foreignId('order_id')->nullable()->constrained('orders')->nullOnDelete();
+            $table->string('name');
+            $table->string('email')->index();
+            $table->string('phone')->nullable();
+            $table->string('subject');
+            $table->text('message');
+            $table->string('status')->default('new')->index(); // new, in_progress, resolved, closed
+            $table->text('admin_notes')->nullable();
+            $table->string('ip_address', 45)->nullable();
+            $table->text('user_agent')->nullable();
+            $table->timestamp('last_replied_at')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('communication_replies', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('communication_id')->constrained('communications')->cascadeOnDelete();
+            $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
+            $table->boolean('is_admin_reply')->default(true);
+            $table->text('message');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('communication_replies');
+        Schema::dropIfExists('communications');
+    }
+};

resources/views/account/index.blade.php

@@ -56,11 +56,24 @@
         >
             <i data-lucide="package" class="w-3.5 h-3.5"></i>
             <span>Mijn Bestellingen</span>
-            <span class="px-1.5 py-0.2 rounded-md text-[10px] {{ $tab === 'orders' ? 'bg-slate-100 text-slate-700' : 'bg-slate-200/60 text-slate-600' }}">
+            <span class="px-1.5 py-0.2 rounded-md text-[10px] bg-slate-200/60 text-slate-700">
                 {{ $orders->count() }}
             </span>
         </button>
 
+        <button 
+            type="button" 
+            @click="tab = 'messages'" 
+            :class="tab === 'messages' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900'"
+            class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 cursor-pointer"
+        >
+            <i data-lucide="message-square" class="w-3.5 h-3.5"></i>
+            <span>Mijn Vragen</span>
+            <span class="px-1.5 py-0.2 rounded-md text-[10px] bg-slate-200/60 text-slate-700">
+                {{ $communications->count() }}
+            </span>
+        </button>
+
         <button 
             type="button" 
             @click="tab = 'profile'" 
@@ -153,6 +166,86 @@
         @endif
     </div>
 
+    <!-- TAB: MIJN VRAGEN & COMMUNICATIE -->
+    <div x-show="tab === 'messages'" class="space-y-4">
+        <div class="flex items-center justify-between">
+            <div>
+                <h2 class="text-sm font-bold text-slate-900">Jouw gestelde vragen aan Jouwdriedee.nl</h2>
+                <p class="text-xs text-slate-500">Volg hier jouw berichten en antwoorden van onze printstudio.</p>
+            </div>
+            <a href="{{ route('contact.index') }}" class="px-3.5 py-1.5 rounded-xl bg-slate-900 hover:bg-slate-800 text-white text-xs font-medium transition flex items-center space-x-1.5 shadow-xs">
+                <i data-lucide="plus" class="w-3.5 h-3.5"></i>
+                <span>Nieuwe vraag stellen</span>
+            </a>
+        </div>
+
+        @if($communications->isEmpty())
+            <div class="p-10 text-center rounded-2xl bg-white border border-slate-200/80 shadow-xs space-y-2.5">
+                <div class="w-10 h-10 rounded-xl bg-slate-100 text-slate-400 flex items-center justify-center mx-auto">
+                    <i data-lucide="message-square" class="w-5 h-5"></i>
+                </div>
+                <h3 class="text-sm font-semibold text-slate-900">Nog geen vragen gesteld</h3>
+                <p class="text-xs text-slate-500 max-w-xs mx-auto">
+                    Heb je een vraag over een model, levering of materiaal? Stel hem gerust!
+                </p>
+                <div class="pt-2">
+                    <a href="{{ route('contact.index') }}" class="inline-flex items-center space-x-1.5 px-4 py-2 rounded-xl bg-slate-900 hover:bg-slate-800 text-white text-xs font-medium transition shadow-xs">
+                        <i data-lucide="message-square" class="w-3.5 h-3.5"></i>
+                        <span>Vraag stellen aan de shop</span>
+                    </a>
+                </div>
+            </div>
+        @else
+            <div class="space-y-3">
+                @foreach($communications as $comm)
+                    <div class="p-5 rounded-2xl bg-white border border-slate-200/80 shadow-2xs space-y-3">
+                        <div class="flex flex-col sm:flex-row sm:items-center justify-between pb-2.5 border-b border-slate-100 gap-2">
+                            <div>
+                                <span class="font-mono text-xs text-slate-400">#{{ $comm->id }}</span>
+                                <h3 class="font-bold text-slate-900 text-xs sm:text-sm inline ml-1">{{ $comm->subject }}</h3>
+                                <span class="text-xs text-slate-400 ml-2">&bull; {{ $comm->created_at->format('d-m-Y om H:i') }}</span>
+                            </div>
+
+                            <span class="px-2 py-0.5 rounded-full text-[10px] font-semibold self-start sm:self-auto
+                                @if($comm->status === 'new') bg-sky-50 text-sky-700 border border-sky-200/60
+                                @elseif($comm->status === 'in_progress') bg-amber-50 text-amber-700 border border-amber-200/60
+                                @elseif($comm->status === 'resolved') bg-emerald-50 text-emerald-700 border border-emerald-200/60
+                                @else bg-slate-100 text-slate-600 border border-slate-200/60 @endif">
+                                {{ $comm->status_label }}
+                            </span>
+                        </div>
+
+                        <!-- Oorspronkelijke vraag -->
+                        <div class="text-xs text-slate-700 leading-relaxed bg-slate-50 p-3 rounded-xl border border-slate-100">
+                            <span class="font-semibold text-slate-900 block text-[11px] mb-1">Jouw vraag:</span>
+                            {{ $comm->message }}
+                        </div>
+
+                        <!-- Eventuele antwoorden van de shop -->
+                        @if($comm->replies->isNotEmpty())
+                            <div class="space-y-2 pt-1">
+                                <span class="text-[11px] font-semibold text-emerald-700 block">Antwoord van Jouwdriedee.nl:</span>
+                                @foreach($comm->replies as $reply)
+                                    <div class="p-3 rounded-xl bg-emerald-50/60 border border-emerald-200/70 text-xs text-slate-800 space-y-1">
+                                        <div class="flex items-center justify-between text-[10px] text-emerald-700 font-medium">
+                                            <span>Studio Specialist</span>
+                                            <span>{{ $reply->created_at->format('d-m-Y H:i') }}</span>
+                                        </div>
+                                        <div class="whitespace-pre-wrap">{{ $reply->message }}</div>
+                                    </div>
+                                @endforeach
+                            </div>
+                        @else
+                            <div class="text-[11px] text-slate-400 italic">
+                                We hebben jouw vraag in behandeling. Je ontvangt zo snel mogelijk antwoord via e-mail.
+                            </div>
+                        @endif
+                    </div>
+                @endforeach
+            </div>
+        @endif
+    </div>
+
     <!-- TAB 2: PROFIEL & BEVEILIGING -->
     <div x-show="tab === 'profile'" class="grid grid-cols-1 md:grid-cols-2 gap-5">
         

resources/views/admin/communications/index.blade.php

@@ -0,0 +1,222 @@
+@extends('layouts.admin')
+
+@section('title', 'Communicatie & Klantvragen | Jouwdriedee Beheer')
+
+@section('content')
+<div class="space-y-6">
+
+    <!-- Header Section -->
+    <div class="flex flex-col sm:flex-row sm:items-center justify-between pb-6 border-b border-slate-200/80 gap-4">
+        <div>
+            <div class="inline-flex items-center space-x-1.5 text-xs text-slate-500 font-medium mb-1">
+                <i data-lucide="message-square" class="w-3.5 h-3.5"></i>
+                <span>Klantenservice &amp; Inquiries</span>
+            </div>
+            <h1 class="text-2xl font-bold tracking-tight text-slate-900">Communicatie ({{ $counts['all'] }})</h1>
+            <p class="text-xs text-slate-500 mt-1">
+                Overzicht van binnengekomen vragen via de webshop, afschriften en verzonden reacties.
+            </p>
+        </div>
+
+        <div class="flex items-center space-x-2">
+            <a href="{{ route('admin.customers.index') }}" class="px-3.5 py-2 rounded-xl bg-white hover:bg-slate-50 text-slate-700 text-xs font-medium transition flex items-center space-x-1.5 border border-slate-200/80 shadow-2xs">
+                <i data-lucide="users" class="w-3.5 h-3.5 text-slate-400"></i>
+                <span>Klantprofielen</span>
+            </a>
+            <a href="{{ route('contact.index') }}" target="_blank" class="px-3.5 py-2 rounded-xl bg-slate-900 hover:bg-slate-800 text-white text-xs font-medium transition flex items-center space-x-1.5 shadow-xs">
+                <i data-lucide="external-link" class="w-3.5 h-3.5 text-slate-400"></i>
+                <span>Open Formulier</span>
+            </a>
+        </div>
+    </div>
+
+    <!-- Flash message -->
+    @if(session('success'))
+        <div class="p-3.5 rounded-xl bg-emerald-50 border border-emerald-200/60 text-emerald-800 text-xs flex items-center space-x-2.5">
+            <i data-lucide="check-circle" class="w-4 h-4 text-emerald-600 shrink-0"></i>
+            <span class="font-medium">{{ session('success') }}</span>
+        </div>
+    @endif
+
+    <!-- Filter & Search Bar -->
+    <div class="flex flex-col sm:flex-row items-stretch sm:items-center justify-between gap-3">
+        
+        <!-- Status Tabs -->
+        <div class="flex items-center space-x-1.5 p-1 bg-slate-100/80 rounded-xl max-w-max text-xs font-medium overflow-x-auto">
+            <a href="{{ route('admin.communications.index', ['status' => 'all', 'q' => $search]) }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ $currentStatus === 'all' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900' }}">
+                <span>Alle</span>
+                <span class="px-1.5 py-0.2 rounded-md text-[10px] {{ $currentStatus === 'all' ? 'bg-slate-100 text-slate-700' : 'bg-slate-200/60 text-slate-600' }}">
+                    {{ $counts['all'] }}
+                </span>
+            </a>
+
+            <a href="{{ route('admin.communications.index', ['status' => 'new', 'q' => $search]) }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ $currentStatus === 'new' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900' }}">
+                <span class="w-1.5 h-1.5 rounded-full bg-sky-500 {{ $counts['new'] > 0 ? 'animate-pulse' : '' }}"></span>
+                <span>Nieuw</span>
+                @if($counts['new'] > 0)
+                    <span class="px-1.5 py-0.2 rounded-md text-[10px] bg-sky-100 text-sky-800 font-bold">
+                        {{ $counts['new'] }}
+                    </span>
+                @endif
+            </a>
+
+            <a href="{{ route('admin.communications.index', ['status' => 'in_progress', 'q' => $search]) }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ $currentStatus === 'in_progress' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900' }}">
+                <span>In behandeling</span>
+                <span class="px-1.5 py-0.2 rounded-md text-[10px] bg-slate-200/60 text-slate-600">
+                    {{ $counts['in_progress'] }}
+                </span>
+            </a>
+
+            <a href="{{ route('admin.communications.index', ['status' => 'resolved', 'q' => $search]) }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ $currentStatus === 'resolved' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900' }}">
+                <span>Beantwoord</span>
+                <span class="px-1.5 py-0.2 rounded-md text-[10px] bg-slate-200/60 text-slate-600">
+                    {{ $counts['resolved'] }}
+                </span>
+            </a>
+
+            <a href="{{ route('admin.communications.index', ['status' => 'closed', 'q' => $search]) }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ $currentStatus === 'closed' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900' }}">
+                <span>Gesloten</span>
+            </a>
+        </div>
+
+        <!-- Search Form -->
+        <form action="{{ route('admin.communications.index') }}" method="GET" class="flex items-center space-x-2">
+            <input type="hidden" name="status" value="{{ $currentStatus }}">
+            <div class="relative w-full sm:w-64">
+                <input 
+                    type="text" 
+                    name="q" 
+                    value="{{ $search }}" 
+                    placeholder="Zoek op naam, e-mail..." 
+                    class="w-full pl-8 pr-3 py-1.5 bg-white border border-slate-200/80 rounded-xl text-xs text-slate-900 placeholder-slate-400 focus:outline-none focus:ring-1 focus:ring-slate-900 focus:border-slate-900"
+                >
+                <i data-lucide="search" class="w-3.5 h-3.5 text-slate-400 absolute left-2.5 top-1/2 -translate-y-1/2"></i>
+            </div>
+            @if($search)
+                <a href="{{ route('admin.communications.index', ['status' => $currentStatus]) }}" class="px-2.5 py-1.5 text-xs text-slate-500 hover:text-slate-800 transition">
+                    Wissen
+                </a>
+            @endif
+        </form>
+
+    </div>
+
+    <!-- Communications Table Card -->
+    <div class="rounded-2xl bg-white border border-slate-200/80 overflow-hidden shadow-2xs">
+        <div class="overflow-x-auto">
+            <table class="w-full text-left text-xs text-slate-700">
+                <thead class="bg-slate-50/80 text-[11px] uppercase tracking-wider text-slate-500 font-semibold border-b border-slate-200/70">
+                    <tr>
+                        <th class="py-3 px-4 w-20">ID</th>
+                        <th class="py-3 px-4 w-40">Datum &amp; Tijd</th>
+                        <th class="py-3 px-4">Klant</th>
+                        <th class="py-3 px-4">Onderwerp &amp; Vraag</th>
+                        <th class="py-3 px-4 w-32">Status</th>
+                        <th class="py-3 px-4 text-right w-28">Actie</th>
+                    </tr>
+                </thead>
+                <tbody class="divide-y divide-slate-100 font-medium">
+                    @forelse($communications as $comm)
+                        <tr class="hover:bg-slate-50/60 transition {{ $comm->status === 'new' ? 'bg-sky-50/30 font-semibold' : '' }}">
+                            
+                            <!-- ID -->
+                            <td class="py-3.5 px-4 font-mono text-slate-500">
+                                #{{ $comm->id }}
+                            </td>
+
+                            <!-- Datum -->
+                            <td class="py-3.5 px-4 text-slate-500 whitespace-nowrap">
+                                <div>{{ $comm->created_at->format('d-m-Y') }}</div>
+                                <div class="text-[10px] text-slate-400 font-mono">{{ $comm->created_at->format('H:i') }}</div>
+                            </td>
+
+                            <!-- Klant -->
+                            <td class="py-3.5 px-4">
+                                <div class="flex items-center space-x-2">
+                                    <a href="{{ route('admin.customers.show', $comm->user_id ?? $comm->email) }}" class="font-semibold text-slate-900 hover:underline">
+                                        {{ $comm->name }}
+                                    </a>
+                                    @if($comm->user_id)
+                                        <span class="px-1.5 py-0.2 rounded bg-slate-100 text-slate-600 text-[10px] font-normal" title="Geregistreerde klant">
+                                            Account
+                                        </span>
+                                    @else
+                                        <span class="px-1.5 py-0.2 rounded bg-slate-50 text-slate-400 text-[10px] font-normal" title="Gastbezoeker">
+                                            Gast
+                                        </span>
+                                    @endif
+                                </div>
+                                <div class="text-[11px] text-slate-400 font-normal">
+                                    {{ $comm->email }}
+                                </div>
+                                @if($comm->order)
+                                    <div class="text-[10px] text-slate-500 mt-0.5">
+                                        Betreft order: 
+                                        <a href="{{ route('admin.orders.show', $comm->order) }}" class="font-mono text-indigo-600 hover:underline">
+                                            #{{ $comm->order->order_number }}
+                                        </a>
+                                    </div>
+                                @endif
+                            </td>
+
+                            <!-- Onderwerp & Snippet -->
+                            <td class="py-3.5 px-4">
+                                <a href="{{ route('admin.communications.show', $comm) }}" class="font-bold text-slate-900 hover:text-slate-700 block truncate max-w-md">
+                                    {{ $comm->subject }}
+                                </a>
+                                <p class="text-[11px] text-slate-500 font-normal line-clamp-1 max-w-md mt-0.5">
+                                    {{ $comm->message }}
+                                </p>
+                                @if($comm->replies->isNotEmpty())
+                                    <span class="inline-flex items-center space-x-1 text-[10px] text-emerald-700 font-semibold mt-1">
+                                        <i data-lucide="check" class="w-3 h-3"></i>
+                                        <span>{{ $comm->replies->count() }} reactie(s) verzonden</span>
+                                    </span>
+                                @endif
+                            </td>
+
+                            <!-- Status Badge -->
+                            <td class="py-3.5 px-4 whitespace-nowrap">
+                                <span class="px-2.5 py-0.5 rounded-full text-[10px] font-semibold
+                                    @if($comm->status === 'new') bg-sky-50 text-sky-700 border border-sky-200/80
+                                    @elseif($comm->status === 'in_progress') bg-amber-50 text-amber-700 border border-amber-200/80
+                                    @elseif($comm->status === 'resolved') bg-emerald-50 text-emerald-700 border border-emerald-200/80
+                                    @else bg-slate-100 text-slate-600 border border-slate-200/60
+                                    @endif">
+                                    {{ $comm->status_label }}
+                                </span>
+                            </td>
+
+                            <!-- Actie -->
+                            <td class="py-3.5 px-4 text-right whitespace-nowrap">
+                                <a href="{{ route('admin.communications.show', $comm) }}" class="inline-flex items-center space-x-1 px-2.5 py-1 rounded-lg bg-slate-100 hover:bg-slate-900 text-slate-700 hover:text-white text-xs font-medium transition">
+                                    <span>Bekijken</span>
+                                    <i data-lucide="chevron-right" class="w-3 h-3"></i>
+                                </a>
+                            </td>
+
+                        </tr>
+                    @empty
+                        <tr>
+                            <td colspan="6" class="py-12 text-center text-slate-400">
+                                <div class="w-10 h-10 rounded-xl bg-slate-100 flex items-center justify-center text-slate-400 mx-auto mb-2">
+                                    <i data-lucide="inbox" class="w-5 h-5"></i>
+                                </div>
+                                <p class="text-xs font-medium text-slate-600">Geen berichten gevonden</p>
+                                <p class="text-[11px] text-slate-400 mt-0.5">Vragen van klanten via het contactformulier verschijnen hier direct.</p>
+                            </td>
+                        </tr>
+                    @endforelse
+                </tbody>
+            </table>
+        </div>
+
+        @if($communications->hasPages())
+            <div class="p-4 border-t border-slate-100">
+                {{ $communications->links() }}
+            </div>
+        @endif
+    </div>
+
+</div>
+@endsection

resources/views/admin/communications/show.blade.php

@@ -0,0 +1,282 @@
+@extends('layouts.admin')
+
+@section('title', 'Klantvraag #' . $communication->id . ': ' . $communication->subject . ' | Jouwdriedee Beheer')
+
+@section('content')
+<div class="space-y-6 max-w-6xl mx-auto">
+
+    <!-- Header Section -->
+    <div class="flex flex-col sm:flex-row sm:items-center justify-between pb-6 border-b border-slate-200/80 gap-4">
+        <div>
+            <a href="{{ route('admin.communications.index') }}" class="text-xs text-slate-500 hover:text-slate-900 font-medium inline-flex items-center space-x-1 mb-1 transition">
+                <i data-lucide="arrow-left" class="w-3.5 h-3.5"></i>
+                <span>Terug naar Communicatie overzicht</span>
+            </a>
+            <div class="flex items-center space-x-2 mt-0.5">
+                <span class="font-mono text-xs text-slate-400">#{{ $communication->id }}</span>
+                <h1 class="text-xl sm:text-2xl font-bold tracking-tight text-slate-900">{{ $communication->subject }}</h1>
+            </div>
+            <p class="text-xs text-slate-500 mt-0.5">
+                Ontvangen op {{ $communication->created_at->format('d-m-Y om H:i') }} &bull; Afschrift verzonden naar klant
+            </p>
+        </div>
+
+        <div class="flex items-center space-x-2">
+            <!-- Delete Communication -->
+            <form action="{{ route('admin.communications.destroy', $communication) }}" method="POST" onsubmit="return confirm('Weet je zeker dat je dit klantbericht wilt verwijderen?');">
+                @csrf
+                @method('DELETE')
+                <button type="submit" class="px-3 py-1.5 rounded-lg text-slate-400 hover:text-rose-600 hover:bg-rose-50 border border-transparent hover:border-rose-200 text-xs font-medium transition cursor-pointer flex items-center space-x-1">
+                    <i data-lucide="trash-2" class="w-3.5 h-3.5"></i>
+                    <span>Verwijderen</span>
+                </button>
+            </form>
+        </div>
+    </div>
+
+    <!-- Flash message -->
+    @if(session('success'))
+        <div class="p-3.5 rounded-xl bg-emerald-50 border border-emerald-200/60 text-emerald-800 text-xs flex items-center space-x-2.5">
+            <i data-lucide="check-circle" class="w-4 h-4 text-emerald-600 shrink-0"></i>
+            <span class="font-medium">{{ session('success') }}</span>
+        </div>
+    @endif
+    @if(session('warning'))
+        <div class="p-3.5 rounded-xl bg-amber-50 border border-amber-200/60 text-amber-800 text-xs flex items-center space-x-2.5">
+            <i data-lucide="alert-triangle" class="w-4 h-4 text-amber-600 shrink-0"></i>
+            <span class="font-medium">{{ session('warning') }}</span>
+        </div>
+    @endif
+
+    <div class="grid grid-cols-1 lg:grid-cols-12 gap-6 items-start">
+        
+        <!-- Linkerkolom: Bericht Thread & Antwoordformulier -->
+        <div class="lg:col-span-8 space-y-6">
+            
+            <!-- Oorspronkelijke vraag van de klant -->
+            <div class="bg-white rounded-2xl border border-slate-200/80 shadow-xs p-6 space-y-4">
+                <div class="flex items-center justify-between pb-3 border-b border-slate-100">
+                    <div class="flex items-center space-x-3">
+                        <div class="w-9 h-9 rounded-xl bg-slate-900 text-white flex items-center justify-center font-bold text-xs">
+                            {{ strtoupper(substr($communication->name, 0, 1)) }}
+                        </div>
+                        <div>
+                            <div class="flex items-center space-x-2">
+                                <span class="font-bold text-slate-900 text-xs">{{ $communication->name }}</span>
+                                <span class="text-[10px] text-slate-400">&lt;{{ $communication->email }}&gt;</span>
+                            </div>
+                            <span class="text-[11px] text-slate-400">Oorspronkelijk bericht</span>
+                        </div>
+                    </div>
+                    <span class="text-[11px] text-slate-400 font-mono">
+                        {{ $communication->created_at->format('d-m-Y H:i:s') }}
+                    </span>
+                </div>
+
+                <!-- Het daadwerkelijke bericht -->
+                <div class="text-xs sm:text-sm text-slate-800 leading-relaxed whitespace-pre-wrap font-normal p-4 rounded-xl bg-slate-50 border border-slate-200/60">
+{{ $communication->message }}
+                </div>
+
+                @if($communication->ip_address)
+                    <div class="text-[10px] text-slate-400 flex items-center space-x-3 pt-1">
+                        <span>IP-adres: {{ $communication->ip_address }}</span>
+                        <span>&bull;</span>
+                        <span>Afschrift verstuurd naar: {{ $communication->email }}</span>
+                    </div>
+                @endif
+            </div>
+
+            <!-- Reactie Geschiedenis (Replies) -->
+            @if($communication->replies->isNotEmpty())
+                <div class="space-y-4">
+                    <h3 class="text-xs font-bold text-slate-900 uppercase tracking-wider flex items-center space-x-2">
+                        <i data-lucide="corner-down-right" class="w-3.5 h-3.5 text-slate-400"></i>
+                        <span>Eerdere Reacties ({{ $communication->replies->count() }})</span>
+                    </h3>
+
+                    @foreach($communication->replies as $reply)
+                        <div class="bg-white rounded-2xl border border-emerald-200/80 shadow-xs p-5 space-y-3">
+                            <div class="flex items-center justify-between pb-2 border-b border-slate-100">
+                                <div class="flex items-center space-x-2.5">
+                                    <div class="w-7 h-7 rounded-lg bg-emerald-600 text-white flex items-center justify-center font-bold text-[10px]">
+                                        {{ $reply->user ? strtoupper(substr($reply->user->name, 0, 1)) : 'J3D' }}
+                                    </div>
+                                    <div>
+                                        <span class="font-semibold text-slate-900 text-xs">{{ $reply->user?->name ?? 'Jouwdriedee.nl Beheer' }}</span>
+                                        <span class="text-[10px] text-emerald-700 font-medium ml-1.5 px-1.5 py-0.2 rounded bg-emerald-50">Verzonden via info@jouwdriedee.nl</span>
+                                    </div>
+                                </div>
+                                <span class="text-[11px] text-slate-400 font-mono">
+                                    {{ $reply->created_at->format('d-m-Y H:i') }}
+                                </span>
+                            </div>
+
+                            <div class="text-xs sm:text-sm text-slate-800 leading-relaxed whitespace-pre-wrap">
+{{ $reply->message }}
+                            </div>
+                        </div>
+                    @endforeach
+                </div>
+            @endif
+
+            <!-- Direct Antwoord Formulier -->
+            <div class="bg-white rounded-2xl border border-slate-200/80 shadow-xs p-6 space-y-4">
+                <div>
+                    <h3 class="text-xs font-bold text-slate-900 uppercase tracking-wider flex items-center space-x-2">
+                        <i data-lucide="reply" class="w-3.5 h-3.5 text-slate-500"></i>
+                        <span>Beantwoord deze vraag direct</span>
+                    </h3>
+                    <p class="text-xs text-slate-500 mt-0.5">
+                        Jouw antwoord wordt als e-mail verzonden vanuit <code class="text-slate-800 font-mono bg-slate-100 px-1 py-0.2 rounded">info@jouwdriedee.nl</code> naar <strong class="text-slate-800">{{ $communication->email }}</strong>.
+                    </p>
+                </div>
+
+                <form action="{{ route('admin.communications.reply', $communication) }}" method="POST" class="space-y-3">
+                    @csrf
+
+                    <div>
+                        <textarea 
+                            name="message" 
+                            rows="5" 
+                            required 
+                            placeholder="Typ jouw reactie aan {{ $communication->name }}..." 
+                            class="w-full bg-slate-50 border border-slate-200 rounded-xl p-3.5 text-xs sm:text-sm text-slate-900 placeholder-slate-400 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900 leading-relaxed"
+                        ></textarea>
+                    </div>
+
+                    <div class="flex items-center justify-between pt-1">
+                        <div class="text-[11px] text-slate-400 flex items-center space-x-1.5">
+                            <i data-lucide="mail-check" class="w-3.5 h-3.5 text-emerald-600"></i>
+                            <span>Status wordt na verzending automatisch 'Beantwoord'</span>
+                        </div>
+
+                        <button type="submit" class="px-5 py-2.5 rounded-xl bg-slate-900 hover:bg-slate-800 text-white font-medium text-xs transition flex items-center space-x-2 shadow-xs cursor-pointer">
+                            <i data-lucide="send" class="w-3.5 h-3.5"></i>
+                            <span>Verstuur Reactie naar Klant</span>
+                        </button>
+                    </div>
+                </form>
+            </div>
+
+        </div>
+
+        <!-- Rechterkolom: Klantprofiel Info & Status Paneel -->
+        <div class="lg:col-span-4 space-y-5">
+            
+            <!-- Status & Notities Box -->
+            <div class="bg-white p-5 rounded-2xl border border-slate-200/80 shadow-xs space-y-4">
+                <h3 class="text-xs font-bold text-slate-900 uppercase tracking-wider">Status &amp; Interne Notities</h3>
+
+                <form action="{{ route('admin.communications.status', $communication) }}" method="POST" class="space-y-3">
+                    @csrf
+
+                    <div class="space-y-1">
+                        <label class="block text-xs font-medium text-slate-700">Dossier Status</label>
+                        <select name="status" class="w-full bg-slate-50 border border-slate-200 rounded-xl px-3 py-2 text-xs font-semibold text-slate-900 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900">
+                            <option value="new" {{ $communication->status === 'new' ? 'selected' : '' }}>Nieuw</option>
+                            <option value="in_progress" {{ $communication->status === 'in_progress' ? 'selected' : '' }}>In behandeling</option>
+                            <option value="resolved" {{ $communication->status === 'resolved' ? 'selected' : '' }}>Beantwoord / Opgelost</option>
+                            <option value="closed" {{ $communication->status === 'closed' ? 'selected' : '' }}>Gesloten</option>
+                        </select>
+                    </div>
+
+                    <div class="space-y-1">
+                        <label class="block text-xs font-medium text-slate-700">Interne beheerder notitie</label>
+                        <textarea name="admin_notes" rows="3" placeholder="Alleen zichtbaar voor beheerders..." class="w-full bg-slate-50 border border-slate-200 rounded-xl p-2.5 text-xs text-slate-900 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900">{{ old('admin_notes', $communication->admin_notes) }}</textarea>
+                    </div>
+
+                    <button type="submit" class="w-full py-2 rounded-xl bg-slate-100 hover:bg-slate-200 text-slate-800 text-xs font-medium transition cursor-pointer">
+                        Status &amp; Notitie Opslaan
+                    </button>
+                </form>
+            </div>
+
+            <!-- Klantprofiel Kaart -->
+            <div class="bg-white p-5 rounded-2xl border border-slate-200/80 shadow-xs space-y-3.5">
+                <div class="flex items-center justify-between">
+                    <h3 class="text-xs font-bold text-slate-900 uppercase tracking-wider">Klantgegevens</h3>
+                    <a href="{{ route('admin.customers.show', $communication->user_id ?? $communication->email) }}" class="text-[11px] font-semibold text-slate-900 underline hover:text-slate-700">
+                        Volledig Profiel &rarr;
+                    </a>
+                </div>
+
+                <div class="text-xs space-y-2 text-slate-600">
+                    <div>
+                        <span class="text-slate-400 block text-[10px]">Naam</span>
+                        <a href="{{ route('admin.customers.show', $communication->user_id ?? $communication->email) }}" class="font-semibold text-slate-900 hover:underline">
+                            {{ $communication->name }}
+                        </a>
+                    </div>
+
+                    <div>
+                        <span class="text-slate-400 block text-[10px]">E-mailadres</span>
+                        <a href="mailto:{{ $communication->email }}" class="text-slate-900 hover:underline font-mono">
+                            {{ $communication->email }}
+                        </a>
+                    </div>
+
+                    @if($communication->phone)
+                        <div>
+                            <span class="text-slate-400 block text-[10px]">Telefoonnummer</span>
+                            <a href="tel:{{ $communication->phone }}" class="text-slate-900 hover:underline font-mono">
+                                {{ $communication->phone }}
+                            </a>
+                        </div>
+                    @endif
+
+                    <div>
+                        <span class="text-slate-400 block text-[10px]">Account status</span>
+                        @if($communication->user)
+                            <span class="inline-flex items-center space-x-1 text-emerald-700 font-semibold">
+                                <i data-lucide="check" class="w-3 h-3"></i>
+                                <span>Geregistreerd account (#{{ $communication->user->id }})</span>
+                            </span>
+                        @else
+                            <span class="text-slate-500">Gastbezoeker (geen account)</span>
+                        @endif
+                    </div>
+                </div>
+
+                <div class="pt-2 border-t border-slate-100">
+                    <a href="{{ route('admin.customers.show', $communication->user_id ?? $communication->email) }}" class="w-full py-2 px-3 rounded-xl bg-slate-50 hover:bg-slate-100 text-slate-800 text-xs font-medium transition flex items-center justify-center space-x-1.5">
+                        <i data-lucide="user" class="w-3.5 h-3.5 text-slate-500"></i>
+                        <span>Bekijk alle communicatie van deze klant</span>
+                    </a>
+                </div>
+            </div>
+
+            <!-- Gekoppelde Bestelling (indien van toepassing) -->
+            @if($communication->order)
+                <div class="bg-white p-5 rounded-2xl border border-slate-200/80 shadow-xs space-y-3">
+                    <div class="flex items-center justify-between">
+                        <h3 class="text-xs font-bold text-slate-900 uppercase tracking-wider">Betreft Bestelling</h3>
+                        <a href="{{ route('admin.orders.show', $communication->order) }}" class="text-[11px] font-semibold text-indigo-600 underline">
+                            Order details &rarr;
+                        </a>
+                    </div>
+
+                    <div class="text-xs space-y-1.5 text-slate-600">
+                        <div>
+                            <span class="text-slate-400 block text-[10px]">Ordernummer</span>
+                            <span class="font-mono font-bold text-slate-900">#{{ $communication->order->order_number }}</span>
+                        </div>
+                        <div>
+                            <span class="text-slate-400 block text-[10px]">Orderdatum</span>
+                            <span>{{ $communication->order->created_at->format('d-m-Y H:i') }}</span>
+                        </div>
+                        <div>
+                            <span class="text-slate-400 block text-[10px]">Bedrag &amp; Status</span>
+                            <span class="font-bold text-slate-900">{{ $communication->order->formatted_total }}</span>
+                            <span class="ml-1 text-[10px] px-1.5 py-0.2 rounded bg-slate-100 font-semibold">{{ $communication->order->status }}</span>
+                        </div>
+                    </div>
+                </div>
+            @endif
+
+        </div>
+
+    </div>
+
+</div>
+@endsection

resources/views/admin/content/index.blade.php

@@ -8,7 +8,7 @@
     <!-- Header Section -->
     <div class="flex flex-col sm:flex-row sm:items-center justify-between pb-6 border-b border-slate-200/60 gap-4">
         <div>
-            <span class="text-[11px] font-semibold uppercase tracking-wider text-slate-400 block mb-1">Content Management</span>
+            <span class="text-[11px] font-semibold uppercase tracking-wider text-slate-400 block mb-1">Shop Content & Stijl CMS</span>
             <h1 class="font-heading text-2xl sm:text-3xl font-bold text-slate-900 tracking-tight">Layout & Teksten</h1>
             <p class="text-xs sm:text-sm text-slate-500 mt-1">
                 Pas teksten, titels, USP's, kostprijstarieven en instellingen van de webshop aan.

resources/views/admin/customers/index.blade.php

@@ -0,0 +1,150 @@
+@extends('layouts.admin')
+
+@section('title', 'Klanten & Profielen | Jouwdriedee Beheer')
+
+@section('content')
+<div class="space-y-6">
+
+    <!-- Header Section -->
+    <div class="flex flex-col sm:flex-row sm:items-center justify-between pb-6 border-b border-slate-200/80 gap-4">
+        <div>
+            <div class="inline-flex items-center space-x-1.5 text-xs text-slate-500 font-medium mb-1">
+                <i data-lucide="users" class="w-3.5 h-3.5"></i>
+                <span>Relatiebeheer &amp; Accounts</span>
+            </div>
+            <h1 class="text-2xl font-bold tracking-tight text-slate-900">Klanten &amp; Profielen</h1>
+            <p class="text-xs text-slate-500 mt-1">
+                Overzicht van geregistreerde klanten ({{ $totalRegistered }}) en gastkopers ({{ $totalGuests }}).
+            </p>
+        </div>
+
+        <div class="flex items-center space-x-2">
+            <a href="{{ route('admin.communications.index') }}" class="px-3.5 py-2 rounded-xl bg-slate-900 hover:bg-slate-800 text-white text-xs font-medium transition flex items-center space-x-1.5 shadow-xs">
+                <i data-lucide="message-square" class="w-3.5 h-3.5 text-slate-400"></i>
+                <span>Communicatie Inbox</span>
+            </a>
+        </div>
+    </div>
+
+    <!-- Search Bar -->
+    <div class="flex items-center justify-between">
+        <form action="{{ route('admin.customers.index') }}" method="GET" class="flex items-center space-x-2 w-full sm:w-80">
+            <div class="relative w-full">
+                <input 
+                    type="text" 
+                    name="q" 
+                    value="{{ $search }}" 
+                    placeholder="Zoek klant op naam of e-mail..." 
+                    class="w-full pl-8 pr-3 py-2 bg-white border border-slate-200/80 rounded-xl text-xs text-slate-900 placeholder-slate-400 focus:outline-none focus:ring-1 focus:ring-slate-900 focus:border-slate-900"
+                >
+                <i data-lucide="search" class="w-3.5 h-3.5 text-slate-400 absolute left-2.5 top-1/2 -translate-y-1/2"></i>
+            </div>
+            @if($search)
+                <a href="{{ route('admin.customers.index') }}" class="px-2.5 py-2 text-xs text-slate-500 hover:text-slate-800 transition">
+                    Wissen
+                </a>
+            @endif
+        </form>
+    </div>
+
+    <!-- Customers Table Card -->
+    <div class="rounded-2xl bg-white border border-slate-200/80 overflow-hidden shadow-2xs">
+        <div class="overflow-x-auto">
+            <table class="w-full text-left text-xs text-slate-700">
+                <thead class="bg-slate-50/80 text-[11px] uppercase tracking-wider text-slate-500 font-semibold border-b border-slate-200/70">
+                    <tr>
+                        <th class="py-3 px-4">Klant</th>
+                        <th class="py-3 px-4">Type</th>
+                        <th class="py-3 px-4">Bestellingen</th>
+                        <th class="py-3 px-4">Communicatie / Vragen</th>
+                        <th class="py-3 px-4">Actief sinds</th>
+                        <th class="py-3 px-4 text-right">Profiel</th>
+                    </tr>
+                </thead>
+                <tbody class="divide-y divide-slate-100 font-medium">
+                    @forelse($customers as $customer)
+                        <tr class="hover:bg-slate-50/60 transition">
+                            
+                            <!-- Naam & E-mail -->
+                            <td class="py-3.5 px-4">
+                                <div class="flex items-center space-x-3">
+                                    <div class="w-8 h-8 rounded-xl bg-slate-900 text-white flex items-center justify-center font-bold text-xs shrink-0">
+                                        {{ strtoupper(substr($customer->name, 0, 1)) }}
+                                    </div>
+                                    <div>
+                                        <a href="{{ route('admin.customers.show', $customer->id ?? $customer->email) }}" class="font-bold text-slate-900 hover:underline">
+                                            {{ $customer->name }}
+                                        </a>
+                                        <div class="text-[11px] text-slate-400 font-normal">
+                                            {{ $customer->email }}
+                                        </div>
+                                    </div>
+                                </div>
+                            </td>
+
+                            <!-- Type -->
+                            <td class="py-3.5 px-4">
+                                @if($customer->is_registered)
+                                    <span class="px-2 py-0.5 rounded-full text-[10px] font-semibold bg-emerald-50 text-emerald-700 border border-emerald-200/60">
+                                        Geregistreerd account
+                                    </span>
+                                @else
+                                    <span class="px-2 py-0.5 rounded-full text-[10px] font-semibold bg-slate-100 text-slate-600 border border-slate-200/60">
+                                        Gastkoper
+                                    </span>
+                                @endif
+                            </td>
+
+                            <!-- Bestellingen -->
+                            <td class="py-3.5 px-4">
+                                <span class="px-2 py-0.5 rounded-md bg-slate-100 text-slate-700 text-[11px] font-medium">
+                                    {{ $customer->orders_count }} order(s)
+                                </span>
+                            </td>
+
+                            <!-- Communicatie -->
+                            <td class="py-3.5 px-4">
+                                @if($customer->communications_count > 0)
+                                    <span class="inline-flex items-center space-x-1 px-2 py-0.5 rounded-md bg-indigo-50 text-indigo-700 text-[11px] font-semibold border border-indigo-200/60">
+                                        <i data-lucide="message-square" class="w-3 h-3"></i>
+                                        <span>{{ $customer->communications_count }} bericht(en)</span>
+                                    </span>
+                                @else
+                                    <span class="text-slate-400 text-[11px]">0 berichten</span>
+                                @endif
+                            </td>
+
+                            <!-- Actief sinds -->
+                            <td class="py-3.5 px-4 text-slate-500 whitespace-nowrap">
+                                {{ $customer->created_at instanceof \Carbon\Carbon ? $customer->created_at->format('d-m-Y') : date('d-m-Y', strtotime((string)$customer->created_at)) }}
+                            </td>
+
+                            <!-- Actie -->
+                            <td class="py-3.5 px-4 text-right whitespace-nowrap">
+                                <a href="{{ route('admin.customers.show', $customer->id ?? $customer->email) }}" class="inline-flex items-center space-x-1 px-2.5 py-1 rounded-lg bg-slate-100 hover:bg-slate-900 text-slate-700 hover:text-white text-xs font-medium transition">
+                                    <span>Bekijk profiel</span>
+                                    <i data-lucide="chevron-right" class="w-3 h-3"></i>
+                                </a>
+                            </td>
+
+                        </tr>
+                    @empty
+                        <tr>
+                            <td colspan="6" class="py-12 text-center text-slate-400">
+                                Geen klanten gevonden die voldoen aan de zoekopdracht.
+                            </td>
+                        </tr>
+                    @endforelse
+                </tbody>
+            </table>
+        </div>
+
+        @if($customers->hasPages())
+            <div class="p-4 border-t border-slate-100">
+                {{ $customers->links() }}
+            </div>
+        @endif
+    </div>
+
+</div>
+@endsection

resources/views/admin/customers/show.blade.php

@@ -0,0 +1,239 @@
+@extends('layouts.admin')
+
+@section('title', 'Klantprofiel: ' . $customerName . ' | Jouwdriedee Beheer')
+
+@section('content')
+<div class="space-y-6 max-w-6xl mx-auto" x-data="{ tab: 'communications' }">
+
+    <!-- Header Section -->
+    <div class="flex flex-col sm:flex-row sm:items-center justify-between pb-6 border-b border-slate-200/80 gap-4">
+        <div>
+            <a href="{{ route('admin.customers.index') }}" class="text-xs text-slate-500 hover:text-slate-900 font-medium inline-flex items-center space-x-1 mb-1 transition">
+                <i data-lucide="arrow-left" class="w-3.5 h-3.5"></i>
+                <span>Terug naar Klantenoverzicht</span>
+            </a>
+            <div class="flex items-center space-x-2 mt-0.5">
+                <h1 class="text-2xl font-bold tracking-tight text-slate-900">{{ $customerName }}</h1>
+                @if($user)
+                    <span class="px-2 py-0.5 rounded-full text-[10px] font-semibold bg-emerald-50 text-emerald-700 border border-emerald-200/60">
+                        Geregistreerd account (#{{ $user->id }})
+                    </span>
+                @else
+                    <span class="px-2 py-0.5 rounded-full text-[10px] font-semibold bg-slate-100 text-slate-600 border border-slate-200/60">
+                        Gastkoper
+                    </span>
+                @endif
+            </div>
+            <p class="text-xs text-slate-500 mt-0.5">
+                {{ $email }} @if($customerPhone) &bull; {{ $customerPhone }} @endif
+            </p>
+        </div>
+
+        <div class="flex items-center space-x-2">
+            <a href="{{ route('admin.communications.index') }}" class="px-3.5 py-2 rounded-xl bg-white hover:bg-slate-50 text-slate-700 text-xs font-medium transition flex items-center space-x-1.5 border border-slate-200/80 shadow-2xs">
+                <i data-lucide="inbox" class="w-3.5 h-3.5 text-slate-400"></i>
+                <span>Alle Communicatie</span>
+            </a>
+            <a href="mailto:{{ $email }}" class="px-3.5 py-2 rounded-xl bg-slate-900 hover:bg-slate-800 text-white text-xs font-medium transition flex items-center space-x-1.5 shadow-xs">
+                <i data-lucide="mail" class="w-3.5 h-3.5 text-slate-400"></i>
+                <span>E-mail Sturen</span>
+            </a>
+        </div>
+    </div>
+
+    <!-- Quick Stats Cards -->
+    <div class="grid grid-cols-1 sm:grid-cols-3 gap-4">
+        
+        <div class="p-4 rounded-2xl bg-white border border-slate-200/80 shadow-2xs flex items-center justify-between">
+            <div>
+                <span class="text-[11px] font-semibold text-slate-400 uppercase tracking-wider block">Communicatie Dossier</span>
+                <span class="text-xl font-bold text-slate-900 mt-0.5 block">{{ $communications->count() }} vragen / berichten</span>
+            </div>
+            <div class="w-10 h-10 rounded-xl bg-indigo-50 text-indigo-600 flex items-center justify-center">
+                <i data-lucide="message-square" class="w-5 h-5"></i>
+            </div>
+        </div>
+
+        <div class="p-4 rounded-2xl bg-white border border-slate-200/80 shadow-2xs flex items-center justify-between">
+            <div>
+                <span class="text-[11px] font-semibold text-slate-400 uppercase tracking-wider block">Bestellingen</span>
+                <span class="text-xl font-bold text-slate-900 mt-0.5 block">{{ $orders->count() }} orders</span>
+            </div>
+            <div class="w-10 h-10 rounded-xl bg-sky-50 text-sky-600 flex items-center justify-center">
+                <i data-lucide="shopping-cart" class="w-5 h-5"></i>
+            </div>
+        </div>
+
+        <div class="p-4 rounded-2xl bg-white border border-slate-200/80 shadow-2xs flex items-center justify-between">
+            <div>
+                <span class="text-[11px] font-semibold text-slate-400 uppercase tracking-wider block">Totale Omzet</span>
+                <span class="text-xl font-bold text-slate-900 mt-0.5 block">&euro; {{ number_format($totalSpent, 2, ',', '.') }}</span>
+            </div>
+            <div class="w-10 h-10 rounded-xl bg-emerald-50 text-emerald-600 flex items-center justify-center">
+                <i data-lucide="receipt" class="w-5 h-5"></i>
+            </div>
+        </div>
+
+    </div>
+
+    <!-- Segmented Navigation Tabs -->
+    <div class="flex items-center space-x-1.5 p-1 bg-slate-100/80 rounded-xl max-w-max text-xs font-medium">
+        <button 
+            type="button" 
+            @click="tab = 'communications'" 
+            :class="tab === 'communications' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900'"
+            class="px-3.5 py-1.5 rounded-lg transition flex items-center space-x-1.5 cursor-pointer"
+        >
+            <i data-lucide="message-square" class="w-3.5 h-3.5"></i>
+            <span>Communicatie &amp; Vragen</span>
+            <span class="px-1.5 py-0.2 rounded-md text-[10px] bg-slate-200/60 text-slate-700">
+                {{ $communications->count() }}
+            </span>
+        </button>
+
+        <button 
+            type="button" 
+            @click="tab = 'orders'" 
+            :class="tab === 'orders' ? 'bg-white text-slate-900 font-semibold shadow-2xs' : 'text-slate-600 hover:text-slate-900'"
+            class="px-3.5 py-1.5 rounded-lg transition flex items-center space-x-1.5 cursor-pointer"
+        >
+            <i data-lucide="shopping-bag" class="w-3.5 h-3.5"></i>
+            <span>Bestelgeschiedenis</span>
+            <span class="px-1.5 py-0.2 rounded-md text-[10px] bg-slate-200/60 text-slate-700">
+                {{ $orders->count() }}
+            </span>
+        </button>
+    </div>
+
+    <!-- TAB 1: COMMUNICATIE & VRAGEN BINNEN DIT KLANTPROFIEL -->
+    <div x-show="tab === 'communications'" class="space-y-4">
+        @if($communications->isEmpty())
+            <div class="p-12 text-center rounded-2xl bg-white border border-slate-200/80 shadow-xs space-y-2">
+                <div class="w-10 h-10 rounded-xl bg-slate-100 text-slate-400 flex items-center justify-center mx-auto mb-1">
+                    <i data-lucide="message-square-off" class="w-5 h-5"></i>
+                </div>
+                <h3 class="text-sm font-semibold text-slate-800">Geen communicatie gevonden</h3>
+                <p class="text-xs text-slate-500 max-w-sm mx-auto">
+                    Deze klant heeft nog geen vragen gesteld via het contactformulier.
+                </p>
+            </div>
+        @else
+            <div class="space-y-3">
+                @foreach($communications as $comm)
+                    <div class="p-5 rounded-2xl bg-white border border-slate-200/80 shadow-2xs space-y-3 hover:border-slate-300 transition">
+                        
+                        <!-- Header regel -->
+                        <div class="flex flex-col sm:flex-row sm:items-center justify-between pb-2.5 border-b border-slate-100 gap-2">
+                            <div class="flex items-center space-x-2">
+                                <span class="font-mono text-xs text-slate-400">#{{ $comm->id }}</span>
+                                <h3 class="font-bold text-slate-900 text-sm">{{ $comm->subject }}</h3>
+                            </div>
+
+                            <div class="flex items-center space-x-3">
+                                <span class="px-2.5 py-0.5 rounded-full text-[10px] font-semibold
+                                    @if($comm->status === 'new') bg-sky-50 text-sky-700 border border-sky-200/80
+                                    @elseif($comm->status === 'in_progress') bg-amber-50 text-amber-700 border border-amber-200/80
+                                    @elseif($comm->status === 'resolved') bg-emerald-50 text-emerald-700 border border-emerald-200/80
+                                    @else bg-slate-100 text-slate-600 border border-slate-200/60
+                                    @endif">
+                                    {{ $comm->status_label }}
+                                </span>
+                                <span class="text-xs text-slate-400 font-mono">
+                                    {{ $comm->created_at->format('d-m-Y H:i') }}
+                                </span>
+                            </div>
+                        </div>
+
+                        <!-- Vraag tekst -->
+                        <div class="text-xs text-slate-700 leading-relaxed bg-slate-50 p-3 rounded-xl border border-slate-100">
+                            {{ $comm->message }}
+                        </div>
+
+                        <!-- Footer info & link naar communicatiedossier -->
+                        <div class="flex flex-col sm:flex-row sm:items-center justify-between pt-1 gap-2 text-xs">
+                            <div class="flex items-center space-x-3 text-slate-500">
+                                @if($comm->order)
+                                    <span>Betreft: <a href="{{ route('admin.orders.show', $comm->order) }}" class="font-mono text-indigo-600 hover:underline">#{{ $comm->order->order_number }}</a></span>
+                                    <span>&bull;</span>
+                                @endif
+                                <span>{{ $comm->replies->count() }} antwoord(en) verzonden</span>
+                            </div>
+
+                            <a href="{{ route('admin.communications.show', $comm) }}" class="inline-flex items-center space-x-1.5 px-3 py-1.5 rounded-lg bg-slate-900 hover:bg-slate-800 text-white text-xs font-medium transition shadow-xs self-start sm:self-auto">
+                                <span>Open Bericht &amp; Beantwoord</span>
+                                <i data-lucide="arrow-right" class="w-3.5 h-3.5"></i>
+                            </a>
+                        </div>
+
+                    </div>
+                @endforeach
+            </div>
+        @endif
+    </div>
+
+    <!-- TAB 2: BESTELGESCHIEDENIS BINNEN DIT KLANTPROFIEL -->
+    <div x-show="tab === 'orders'" class="space-y-4">
+        @if($orders->isEmpty())
+            <div class="p-12 text-center rounded-2xl bg-white border border-slate-200/80 shadow-xs space-y-2">
+                <div class="w-10 h-10 rounded-xl bg-slate-100 text-slate-400 flex items-center justify-center mx-auto mb-1">
+                    <i data-lucide="shopping-cart" class="w-5 h-5"></i>
+                </div>
+                <h3 class="text-sm font-semibold text-slate-800">Nog geen bestellingen</h3>
+                <p class="text-xs text-slate-500 max-w-sm mx-auto">
+                    Deze klant heeft nog geen geplaatste orders in het systeem.
+                </p>
+            </div>
+        @else
+            <div class="rounded-2xl bg-white border border-slate-200/80 overflow-hidden shadow-2xs">
+                <table class="w-full text-left text-xs text-slate-700">
+                    <thead class="bg-slate-50/80 text-[11px] uppercase tracking-wider text-slate-500 font-semibold border-b border-slate-200/70">
+                        <tr>
+                            <th class="py-3 px-4">Order #</th>
+                            <th class="py-3 px-4">Datum</th>
+                            <th class="py-3 px-4">Items</th>
+                            <th class="py-3 px-4">Totaal</th>
+                            <th class="py-3 px-4">Status</th>
+                            <th class="py-3 px-4 text-right">Details</th>
+                        </tr>
+                    </thead>
+                    <tbody class="divide-y divide-slate-100 font-medium">
+                        @foreach($orders as $order)
+                            <tr class="hover:bg-slate-50/60 transition">
+                                <td class="py-3.5 px-4 font-mono font-bold text-slate-900">
+                                    {{ $order->order_number }}
+                                </td>
+                                <td class="py-3.5 px-4 text-slate-500">
+                                    {{ $order->created_at->format('d-m-Y H:i') }}
+                                </td>
+                                <td class="py-3.5 px-4">
+                                    {{ $order->items->count() }} prints
+                                </td>
+                                <td class="py-3.5 px-4 font-bold text-slate-900">
+                                    {{ $order->formatted_total }}
+                                </td>
+                                <td class="py-3.5 px-4">
+                                    <span class="px-2 py-0.5 rounded-full text-[10px] font-semibold
+                                        @if($order->status === 'completed' || $order->status === 'shipped') bg-emerald-50 text-emerald-700 border border-emerald-200/60
+                                        @elseif($order->status === 'printed' || $order->status === 'processing') bg-sky-50 text-sky-700 border border-sky-200/60
+                                        @elseif($order->status === 'cancelled') bg-rose-50 text-rose-700 border border-rose-200/60
+                                        @else bg-amber-50 text-amber-700 border border-amber-200/60
+                                        @endif">
+                                        {{ $order->status_label }}
+                                    </span>
+                                </td>
+                                <td class="py-3.5 px-4 text-right">
+                                    <a href="{{ route('admin.orders.show', $order) }}" class="inline-flex items-center space-x-1 px-2.5 py-1 rounded-lg bg-slate-100 hover:bg-slate-900 text-slate-700 hover:text-white text-xs font-medium transition">
+                                        <span>Order bekijken</span>
+                                        <i data-lucide="chevron-right" class="w-3 h-3"></i>
+                                    </a>
+                                </td>
+                            </tr>
+                        @endforeach
+                    </tbody>
+                </table>
+            </div>
+        @endif
+    </div>
+
+</div>
+@endsection

resources/views/admin/orders/show.blade.php

@@ -88,12 +88,19 @@
         <!-- Klant & Verzendinfo -->
         <div class="space-y-4">
             <div class="p-5 rounded-2xl bg-white border border-slate-200/80 shadow-xs space-y-3">
+                <div class="flex items-center justify-between">
                     <h3 class="font-bold text-xs text-slate-900 uppercase tracking-wider">Klantgegevens</h3>
+                    <a href="{{ route('admin.customers.show', $order->user_id ?? $order->customer_email) }}" class="text-[11px] font-semibold text-slate-900 underline hover:text-slate-700">
+                        Klantprofiel &rarr;
+                    </a>
+                </div>
                 
                 <div class="text-xs space-y-1.5 text-slate-600">
                     <div>
                         <span class="text-slate-400 block text-[10px]">Naam</span>
-                        <span class="font-semibold text-slate-900">{{ $order->customer_name }}</span>
+                        <a href="{{ route('admin.customers.show', $order->user_id ?? $order->customer_email) }}" class="font-semibold text-slate-900 hover:underline">
+                            {{ $order->customer_name }}
+                        </a>
                     </div>
                     <div>
                         <span class="text-slate-400 block text-[10px]">E-mailadres</span>

resources/views/admin/products/create.blade.php

@@ -338,7 +338,7 @@
                     <div>
                         <div class="flex items-center space-x-2">
                             <i data-lucide="image" class="w-4 h-4 text-slate-500"></i>
-                            <h3 class="text-xs font-semibold text-slate-900 uppercase tracking-wider">Afbeeldingen</h3>
+                            <h3 class="text-xs font-semibold text-slate-900 uppercase tracking-wider">Productafbeeldingen & Fotogalerij</h3>
                             <span class="px-2 py-0.5 rounded-full bg-slate-100 text-slate-600 font-mono text-[11px]" x-text="(imageUrl ? 1 : 0) + galleryImages.length + ' foto(\'s)'"></span>
                         </div>
                         <p class="text-xs text-slate-500 mt-0.5">

resources/views/admin/products/edit.blade.php

@@ -347,7 +347,7 @@
                     <div>
                         <div class="flex items-center space-x-2">
                             <i data-lucide="image" class="w-4 h-4 text-slate-500"></i>
-                            <h3 class="text-xs font-semibold text-slate-900 uppercase tracking-wider">Afbeeldingen</h3>
+                            <h3 class="text-xs font-semibold text-slate-900 uppercase tracking-wider">Productafbeeldingen & Fotogalerij</h3>
                             <span class="px-2 py-0.5 rounded-full bg-slate-100 text-slate-600 font-mono text-[11px]" x-text="(imageUrl ? 1 : 0) + galleryImages.length + ' foto(\'s)'"></span>
                         </div>
                         <p class="text-xs text-slate-500 mt-0.5">
@@ -394,7 +394,7 @@
                     <!-- Cover Box -->
                     <div class="md:col-span-5 bg-slate-50/70 rounded-xl border border-slate-200/80 p-3 space-y-2 relative overflow-hidden">
                         <div class="flex items-center justify-between">
-                            <span class="text-[10px] font-semibold text-slate-500 uppercase tracking-wider">Hoofdafbeelding</span>
+                            <span class="text-[10px] font-semibold text-slate-500 uppercase tracking-wider">Hoofdafbeelding (Cover)</span>
                             <template x-if="imageUrl">
                                 <button type="button" @click="removeCover" class="text-slate-400 hover:text-rose-600 text-[11px] transition">
                                     Verwijderen

resources/views/contact/index.blade.php

@@ -0,0 +1,252 @@
+@extends('layouts.app')
+
+@section('title', 'Vraag stellen & Contact | Jouwdriedee.nl')
+
+@section('content')
+<!-- Header Banner -->
+<div class="border-b border-slate-200/80 py-8 sm:py-12 bg-slate-50/50">
+    <div class="max-w-4xl mx-auto px-4 sm:px-6 lg:px-8 text-center space-y-2.5">
+        <span class="px-3 py-1 rounded-full bg-white border border-slate-200 text-xs font-medium text-slate-700 inline-flex items-center space-x-1.5 shadow-2xs">
+            <i data-lucide="message-square" class="w-3.5 h-3.5 text-slate-500"></i>
+            <span>Klantenservice &amp; Advies</span>
+        </span>
+        <h1 class="text-3xl sm:text-4xl font-bold tracking-tight text-slate-900">Stel jouw vraag aan de printstudio</h1>
+        <p class="text-xs sm:text-sm text-slate-500 max-w-xl mx-auto leading-relaxed">
+            Heb je een vraag over een 3D-model, een lopende bestelling of advies nodig over filament of kleuren? Stuur ons gerust een bericht. Je ontvangt direct een afschrift per e-mail.
+        </p>
+    </div>
+</div>
+
+<div class="max-w-5xl mx-auto px-4 sm:px-6 lg:px-8 py-8 sm:py-12">
+    
+    <!-- Success Alert -->
+    @if(session('success'))
+        <div class="mb-8 p-4 rounded-2xl bg-emerald-50 border border-emerald-200/60 text-emerald-800 text-xs flex items-start space-x-3 shadow-xs">
+            <i data-lucide="check-circle" class="w-5 h-5 text-emerald-600 shrink-0 mt-0.5"></i>
+            <div>
+                <strong class="font-semibold block text-sm mb-0.5">Bericht succesvol verzonden!</strong>
+                <span>{{ session('success') }}</span>
+            </div>
+        </div>
+    @endif
+
+    <div class="grid grid-cols-1 lg:grid-cols-12 gap-8 items-start">
+        
+        <!-- Contactformulier Card -->
+        <div class="lg:col-span-7 bg-white p-6 sm:p-8 rounded-2xl border border-slate-200/80 shadow-xs space-y-6">
+            <div>
+                <h2 class="text-base font-bold text-slate-900">Stel een vraag</h2>
+                <p class="text-xs text-slate-500 mt-0.5">Vul onderstaand formulier in, dan reageren wij binnen 24 uur.</p>
+            </div>
+
+            <form action="{{ route('contact.store') }}" method="POST" class="space-y-4">
+                @csrf
+
+                <!-- Naam & E-mail -->
+                <div class="grid grid-cols-1 sm:grid-cols-2 gap-4">
+                    <div class="space-y-1">
+                        <label for="name" class="block text-xs font-medium text-slate-700">Jouw naam *</label>
+                        <input 
+                            type="text" 
+                            name="name" 
+                            id="name" 
+                            required 
+                            value="{{ old('name', $user->name ?? '') }}" 
+                            placeholder="Jan Jansen" 
+                            class="w-full bg-slate-50 border border-slate-200 rounded-xl px-3.5 py-2 text-xs text-slate-900 placeholder-slate-400 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900 @error('name') border-rose-400 @enderror"
+                        >
+                        @error('name')
+                            <p class="text-[11px] text-rose-600 mt-1">{{ $message }}</p>
+                        @enderror
+                    </div>
+
+                    <div class="space-y-1">
+                        <label for="email" class="block text-xs font-medium text-slate-700">E-mailadres *</label>
+                        <input 
+                            type="email" 
+                            name="email" 
+                            id="email" 
+                            required 
+                            value="{{ old('email', $user->email ?? '') }}" 
+                            placeholder="jouw@email.nl" 
+                            class="w-full bg-slate-50 border border-slate-200 rounded-xl px-3.5 py-2 text-xs text-slate-900 placeholder-slate-400 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900 @error('email') border-rose-400 @enderror"
+                        >
+                        @error('email')
+                            <p class="text-[11px] text-rose-600 mt-1">{{ $message }}</p>
+                        @enderror
+                    </div>
+                </div>
+
+                <!-- Telefoon & Bestelnummer -->
+                <div class="grid grid-cols-1 sm:grid-cols-2 gap-4">
+                    <div class="space-y-1">
+                        <label for="phone" class="block text-xs font-medium text-slate-700">Telefoonnummer (optioneel)</label>
+                        <input 
+                            type="tel" 
+                            name="phone" 
+                            id="phone" 
+                            value="{{ old('phone') }}" 
+                            placeholder="06-12345678" 
+                            class="w-full bg-slate-50 border border-slate-200 rounded-xl px-3.5 py-2 text-xs text-slate-900 placeholder-slate-400 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900"
+                        >
+                    </div>
+
+                    <div class="space-y-1">
+                        <label for="order_number" class="block text-xs font-medium text-slate-700">Bestelnummer (optioneel)</label>
+                        @if($userOrders->isNotEmpty())
+                            <select 
+                                name="order_number" 
+                                id="order_number" 
+                                class="w-full bg-slate-50 border border-slate-200 rounded-xl px-3 py-2 text-xs text-slate-900 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900"
+                            >
+                                <option value="">-- Geen specifieke bestelling --</option>
+                                @foreach($userOrders as $order)
+                                    <option value="{{ $order->order_number }}" {{ old('order_number') === $order->order_number ? 'selected' : '' }}>
+                                        Order #{{ $order->order_number }} ({{ $order->created_at->format('d-m-Y') }})
+                                    </option>
+                                @endforeach
+                            </select>
+                        @else
+                            <input 
+                                type="text" 
+                                name="order_number" 
+                                id="order_number" 
+                                value="{{ old('order_number') }}" 
+                                placeholder="bijv. ORD-2026-..." 
+                                class="w-full bg-slate-50 border border-slate-200 rounded-xl px-3.5 py-2 text-xs text-slate-900 placeholder-slate-400 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900"
+                            >
+                        @endif
+                    </div>
+                </div>
+
+                <!-- Onderwerp -->
+                <div class="space-y-1">
+                    <label for="subject" class="block text-xs font-medium text-slate-700">Onderwerp van jouw vraag *</label>
+                    <input 
+                        type="text" 
+                        name="subject" 
+                        id="subject" 
+                        required 
+                        value="{{ old('subject') }}" 
+                        placeholder="bijv. Vraag over levertijd of materiaalkeuze..." 
+                        class="w-full bg-slate-50 border border-slate-200 rounded-xl px-3.5 py-2 text-xs text-slate-900 placeholder-slate-400 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900 @error('subject') border-rose-400 @enderror"
+                    >
+                    @error('subject')
+                        <p class="text-[11px] text-rose-600 mt-1">{{ $message }}</p>
+                    @enderror
+                </div>
+
+                <!-- Bericht -->
+                <div class="space-y-1">
+                    <label for="message" class="block text-xs font-medium text-slate-700">Jouw bericht of vraag *</label>
+                    <textarea 
+                        name="message" 
+                        id="message" 
+                        rows="5" 
+                        required 
+                        placeholder="Typ hier jouw vraag zo duidelijk mogelijk..." 
+                        class="w-full bg-slate-50 border border-slate-200 rounded-xl p-3.5 text-xs text-slate-900 placeholder-slate-400 focus:bg-white focus:outline-none focus:ring-2 focus:ring-slate-900/10 focus:border-slate-900 leading-relaxed @error('message') border-rose-400 @enderror"
+                    >{{ old('message') }}</textarea>
+                    @error('message')
+                        <p class="text-[11px] text-rose-600 mt-1">{{ $message }}</p>
+                    @enderror
+                </div>
+
+                <!-- Note over afschrift -->
+                <div class="p-3 rounded-xl bg-slate-50 border border-slate-200/80 text-[11px] text-slate-500 flex items-center space-x-2">
+                    <i data-lucide="shield-check" class="w-4 h-4 text-slate-400 shrink-0"></i>
+                    <span>Je ontvangt na verzending direct een <strong>bevestigingsafschrift</strong> via <code class="text-slate-700 font-mono">noreply@jouwdriedee.nl</code>.</span>
+                </div>
+
+                <!-- Submit Button -->
+                <div class="pt-1">
+                    <button type="submit" class="w-full py-3 px-5 rounded-xl bg-slate-900 hover:bg-slate-800 text-white font-medium text-xs transition flex items-center justify-center space-x-2 shadow-xs cursor-pointer">
+                        <i data-lucide="send" class="w-3.5 h-3.5"></i>
+                        <span>Vraag Versturen</span>
+                    </button>
+                </div>
+            </form>
+        </div>
+
+        <!-- Rechterkolom: Info & FAQ links -->
+        <div class="lg:col-span-5 space-y-5">
+            
+            <!-- Quick Studio Info -->
+            <div class="bg-white p-6 rounded-2xl border border-slate-200/80 shadow-xs space-y-4">
+                <h3 class="text-xs font-bold text-slate-900 uppercase tracking-wider">Directe Contactgegevens</h3>
+
+                <div class="space-y-3 text-xs text-slate-600">
+                    <div class="flex items-start space-x-3">
+                        <div class="w-8 h-8 rounded-lg bg-slate-100 flex items-center justify-center text-slate-500 shrink-0 mt-0.5">
+                            <i data-lucide="mail" class="w-4 h-4"></i>
+                        </div>
+                        <div>
+                            <span class="text-[10px] text-slate-400 uppercase font-medium block">E-mail Klantenservice</span>
+                            <a href="mailto:info@jouwdriedee.nl" class="font-semibold text-slate-900 hover:underline">info@jouwdriedee.nl</a>
+                            <span class="block text-[11px] text-slate-400">Reactie doorgaans binnen 24 uur</span>
+                        </div>
+                    </div>
+
+                    <div class="flex items-start space-x-3">
+                        <div class="w-8 h-8 rounded-lg bg-slate-100 flex items-center justify-center text-slate-500 shrink-0 mt-0.5">
+                            <i data-lucide="clock" class="w-4 h-4"></i>
+                        </div>
+                        <div>
+                            <span class="text-[10px] text-slate-400 uppercase font-medium block">Openingstijden Studio</span>
+                            <span class="font-semibold text-slate-900">Maandag t/m Vrijdag: 09:00 - 18:00</span>
+                            <span class="block text-[11px] text-slate-400">Printers draaien 24/7 door</span>
+                        </div>
+                    </div>
+
+                    <div class="flex items-start space-x-3">
+                        <div class="w-8 h-8 rounded-lg bg-slate-100 flex items-center justify-center text-slate-500 shrink-0 mt-0.5">
+                            <i data-lucide="truck" class="w-4 h-4"></i>
+                        </div>
+                        <div>
+                            <span class="text-[10px] text-slate-400 uppercase font-medium block">Verzending &amp; Levering</span>
+                            <span class="font-semibold text-slate-900">PostNL Track &amp; Trace</span>
+                            <span class="block text-[11px] text-slate-400">Veilig en stootvast verpakt</span>
+                        </div>
+                    </div>
+                </div>
+            </div>
+
+            <!-- Snelle Links -->
+            <div class="bg-white p-6 rounded-2xl border border-slate-200/80 shadow-xs space-y-3">
+                <h3 class="text-xs font-bold text-slate-900 uppercase tracking-wider">Veelgestelde Hulp</h3>
+                
+                <div class="space-y-2 text-xs">
+                    <a href="{{ route('custom.request') }}" class="p-2.5 rounded-xl bg-slate-50 hover:bg-slate-100 transition flex items-center justify-between group">
+                        <div class="flex items-center space-x-2.5">
+                            <i data-lucide="layers" class="w-4 h-4 text-slate-500 group-hover:text-slate-900"></i>
+                            <span class="font-medium text-slate-700 group-hover:text-slate-900">Eigen STL / 3MF bestand uploaden</span>
+                        </div>
+                        <i data-lucide="chevron-right" class="w-3.5 h-3.5 text-slate-400"></i>
+                    </a>
+
+                    <a href="{{ route('catalog') }}" class="p-2.5 rounded-xl bg-slate-50 hover:bg-slate-100 transition flex items-center justify-between group">
+                        <div class="flex items-center space-x-2.5">
+                            <i data-lucide="box" class="w-4 h-4 text-slate-500 group-hover:text-slate-900"></i>
+                            <span class="font-medium text-slate-700 group-hover:text-slate-900">Assortiment &amp; Collecties bekijken</span>
+                        </div>
+                        <i data-lucide="chevron-right" class="w-3.5 h-3.5 text-slate-400"></i>
+                    </a>
+
+                    @auth
+                        <a href="{{ route('account.index') }}" class="p-2.5 rounded-xl bg-slate-50 hover:bg-slate-100 transition flex items-center justify-between group">
+                            <div class="flex items-center space-x-2.5">
+                                <i data-lucide="user" class="w-4 h-4 text-slate-500 group-hover:text-slate-900"></i>
+                                <span class="font-medium text-slate-700 group-hover:text-slate-900">Jouw bestelstatus &amp; account</span>
+                            </div>
+                            <i data-lucide="chevron-right" class="w-3.5 h-3.5 text-slate-400"></i>
+                        </a>
+                    @endauth
+                </div>
+            </div>
+
+        </div>
+
+    </div>
+
+</div>
+@endsection

resources/views/emails/contact-inquiry-confirmation.blade.php

@@ -0,0 +1,67 @@
+@extends('emails.layouts.master')
+
+@section('title', 'Afschrift van jouw vraag aan Jouwdriedee.nl')
+
+@section('content')
+<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
+    <tr>
+        <td style="padding-bottom: 20px;">
+            <span style="display: inline-block; background-color: #ECFDF5; color: #059669; font-size: 11px; font-weight: 700; padding: 4px 10px; border-radius: 9999px; text-transform: uppercase; letter-spacing: 0.5px;">
+                Afschrift Klantvraag Ontvangen
+            </span>
+            <h1 style="margin: 12px 0 6px 0; font-size: 22px; font-weight: 800; color: #0F172A; line-height: 1.3;">
+                Bedankt voor je vraag, {{ $communication->name }}!
+            </h1>
+            <p style="margin: 0; font-size: 14px; color: #64748B; line-height: 1.5;">
+                We hebben jouw bericht in goede orde ontvangen. Onze 3D-printspecialisten bekijken jouw vraag zorgvuldig en nemen doorgaans <strong>binnen 24 uur</strong> (op werkdagen) contact met je op.
+            </p>
+        </td>
+    </tr>
+
+    <!-- Samenvatting Afschrift Card -->
+    <tr>
+        <td style="padding: 16px; background-color: #F8FAFC; border-radius: 12px; border: 1px solid #E2E8F0;">
+            <table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B; width: 130px;"><strong>Onderwerp:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A; font-weight: 600;">{{ $communication->subject }}</td>
+                </tr>
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>Referentienummer:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A; font-family: monospace; font-weight: 700;">#{{ $communication->id }}</td>
+                </tr>
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>Datum &amp; tijd:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A;">{{ $communication->created_at->format('d-m-Y om H:i') }}</td>
+                </tr>
+                @if($communication->order)
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>Betreft bestelling:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A; font-family: monospace;">#{{ $communication->order->order_number }}</td>
+                </tr>
+                @endif
+            </table>
+        </td>
+    </tr>
+
+    <!-- Jouw verstuurde bericht -->
+    <tr>
+        <td style="padding-top: 20px;">
+            <h3 style="margin: 0 0 10px 0; font-size: 13px; font-weight: 700; color: #64748B; text-transform: uppercase; letter-spacing: 0.5px;">
+                Kopie van jouw bericht:
+            </h3>
+            <div style="background-color: #FFFFFF; border: 1px solid #E2E8F0; border-radius: 8px; padding: 16px; font-size: 13px; line-height: 1.6; color: #334155; white-space: pre-wrap;">{{ $communication->message }}</div>
+        </td>
+    </tr>
+
+    <!-- Info note -->
+    <tr>
+        <td style="padding-top: 24px;">
+            <p style="margin: 0; font-size: 12px; color: #94A3B8; line-height: 1.5; text-align: center;">
+                Dit is een automatisch verzonden afschrift vanuit <strong>noreply@jouwdriedee.nl</strong> ter bevestiging van je aanvraag.<br>
+                Heb je aanvullende informatie? Reageer dan gerust zodra je ons persoonlijke antwoord ontvangt.
+            </p>
+        </td>
+    </tr>
+</table>
+@endsection

resources/views/emails/contact-inquiry-received.blade.php

@@ -0,0 +1,81 @@
+@extends('emails.layouts.master')
+
+@section('title', 'Nieuwe klantvraag #' . $communication->id)
+
+@section('content')
+<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
+    <tr>
+        <td style="padding-bottom: 20px;">
+            <span style="display: inline-block; background-color: #EEF2FF; color: #4F46E5; font-size: 11px; font-weight: 700; padding: 4px 10px; border-radius: 9999px; text-transform: uppercase; letter-spacing: 0.5px;">
+                Nieuwe Klantvraag #{{ $communication->id }}
+            </span>
+            <h1 style="margin: 12px 0 6px 0; font-size: 22px; font-weight: 800; color: #0F172A; line-height: 1.3;">
+                {{ $communication->subject }}
+            </h1>
+            <p style="margin: 0; font-size: 13px; color: #64748B;">
+                Binnengekomen via het contactformulier op {{ $communication->created_at->format('d-m-Y om H:i') }}
+            </p>
+        </td>
+    </tr>
+
+    <!-- Klantgegevens Card -->
+    <tr>
+        <td style="padding: 16px; background-color: #F8FAFC; border-radius: 12px; border: 1px solid #E2E8F0; margin-bottom: 20px;">
+            <table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B; width: 120px;"><strong>Klantnaam:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A; font-weight: 600;">{{ $communication->name }}</td>
+                </tr>
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>E-mailadres:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A;"><a href="mailto:{{ $communication->email }}" style="color: #4F46E5; text-decoration: none;">{{ $communication->email }}</a></td>
+                </tr>
+                @if($communication->phone)
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>Telefoonnummer:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A;">{{ $communication->phone }}</td>
+                </tr>
+                @endif
+                @if($communication->order)
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>Bestelnummer:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #0F172A; font-family: monospace; font-weight: 700;">
+                        #{{ $communication->order->order_number }}
+                    </td>
+                </tr>
+                @endif
+                @if($communication->user)
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>Account status:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #059669; font-weight: 600;">Geregistreerde klant (ID: #{{ $communication->user->id }})</td>
+                </tr>
+                @else
+                <tr>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;"><strong>Account status:</strong></td>
+                    <td style="padding: 4px 0; font-size: 13px; color: #64748B;">Gastbezoeker</td>
+                </tr>
+                @endif
+            </table>
+        </td>
+    </tr>
+
+    <!-- Bericht van de klant -->
+    <tr>
+        <td style="padding-top: 20px;">
+            <h3 style="margin: 0 0 10px 0; font-size: 14px; font-weight: 700; color: #0F172A; text-transform: uppercase; letter-spacing: 0.5px;">
+                Bericht van de klant:
+            </h3>
+            <div style="background-color: #FFFFFF; border: 1px solid #CBD5E1; border-left: 4px solid #4F46E5; border-radius: 8px; padding: 18px; font-size: 14px; line-height: 1.6; color: #1E293B; white-space: pre-wrap;">{{ $communication->message }}</div>
+        </td>
+    </tr>
+
+    <!-- CTA knop naar Admin -->
+    <tr>
+        <td align="center" style="padding-top: 28px; padding-bottom: 10px;">
+            <a href="{{ route('admin.communications.show', $communication) }}" style="display: inline-block; background-color: #0F172A; color: #FFFFFF; text-decoration: none; padding: 12px 24px; border-radius: 10px; font-size: 13px; font-weight: 600;">
+                Bekijk &amp; Beantwoord in Admin &rarr;
+            </a>
+        </td>
+    </tr>
+</table>
+@endsection

resources/views/emails/contact-inquiry-reply.blade.php

@@ -0,0 +1,49 @@
+@extends('emails.layouts.master')
+
+@section('title', 'Reactie op vraag #' . $communication->id)
+
+@section('content')
+<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
+    <tr>
+        <td style="padding-bottom: 20px;">
+            <span style="display: inline-block; background-color: #EEF2FF; color: #4F46E5; font-size: 11px; font-weight: 700; padding: 4px 10px; border-radius: 9999px; text-transform: uppercase; letter-spacing: 0.5px;">
+                Antwoord van Jouwdriedee.nl
+            </span>
+            <h1 style="margin: 12px 0 6px 0; font-size: 22px; font-weight: 800; color: #0F172A; line-height: 1.3;">
+                Beste {{ $communication->name }},
+            </h1>
+            <p style="margin: 0; font-size: 14px; color: #64748B;">
+                We hebben een reactie voor je klaarstaan op jouw vraag met betrekking tot <strong>{{ $communication->subject }}</strong>.
+            </p>
+        </td>
+    </tr>
+
+    <!-- Reactie box -->
+    <tr>
+        <td style="padding: 20px; background-color: #F8FAFC; border-radius: 12px; border: 1px solid #E2E8F0; border-left: 4px solid #059669;">
+            <h3 style="margin: 0 0 10px 0; font-size: 13px; font-weight: 700; color: #059669; text-transform: uppercase; letter-spacing: 0.5px;">
+                Ons antwoord:
+            </h3>
+            <div style="font-size: 14px; line-height: 1.6; color: #0F172A; white-space: pre-wrap;">{{ $reply->message }}</div>
+        </td>
+    </tr>
+
+    <!-- Oorspronkelijk bericht -->
+    <tr>
+        <td style="padding-top: 24px;">
+            <h4 style="margin: 0 0 8px 0; font-size: 12px; font-weight: 700; color: #94A3B8; text-transform: uppercase; letter-spacing: 0.5px;">
+                Jouw eerdere vraag (#{{ $communication->id }}):
+            </h4>
+            <div style="background-color: #FFFFFF; border: 1px solid #E2E8F0; border-radius: 8px; padding: 14px; font-size: 12px; line-height: 1.5; color: #64748B; white-space: pre-wrap;">{{ $communication->message }}</div>
+        </td>
+    </tr>
+
+    <tr>
+        <td style="padding-top: 24px; text-align: center;">
+            <p style="margin: 0; font-size: 13px; color: #64748B;">
+                Heb je nog meer vragen? Je kunt direct antwoorden op deze e-mail of contact opnemen via <a href="mailto:info@jouwdriedee.nl" style="color: #4F46E5; text-decoration: none; font-weight: 600;">info@jouwdriedee.nl</a>.
+            </p>
+        </td>
+    </tr>
+</table>
+@endsection

resources/views/layouts/admin.blade.php

@@ -73,6 +73,24 @@
                             <span>Bestellingen</span>
                         </a>
 
+                        @php
+                            $unreadCommCount = \App\Models\Communication::where('status', 'new')->count();
+                        @endphp
+                        <a href="{{ route('admin.communications.index') }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ request()->routeIs('admin.communications.*') ? 'bg-slate-900 text-white font-semibold' : 'text-slate-600 hover:text-slate-900 hover:bg-slate-100' }}">
+                            <i data-lucide="message-square" class="w-3.5 h-3.5"></i>
+                            <span>Communicatie</span>
+                            @if($unreadCommCount > 0)
+                                <span class="ml-1 px-1.5 py-0.2 rounded-full text-[10px] font-bold {{ request()->routeIs('admin.communications.*') ? 'bg-white text-slate-900' : 'bg-sky-500 text-white animate-pulse' }}">
+                                    {{ $unreadCommCount }}
+                                </span>
+                            @endif
+                        </a>
+
+                        <a href="{{ route('admin.customers.index') }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ request()->routeIs('admin.customers.*') ? 'bg-slate-900 text-white font-semibold' : 'text-slate-600 hover:text-slate-900 hover:bg-slate-100' }}">
+                            <i data-lucide="users" class="w-3.5 h-3.5"></i>
+                            <span>Klanten</span>
+                        </a>
+
                         <a href="{{ route('admin.makerworld.index') }}" class="px-3 py-1.5 rounded-lg transition flex items-center space-x-1.5 {{ request()->routeIs('admin.makerworld.index*') ? 'bg-slate-900 text-white font-semibold' : 'text-slate-600 hover:text-slate-900 hover:bg-slate-100' }}">
                             <i data-lucide="download-cloud" class="w-3.5 h-3.5"></i>
                             <span>MakerWorld Sync</span>
@@ -139,6 +157,17 @@
             <a href="{{ route('admin.orders.index') }}" class="block px-3 py-2 rounded-lg {{ request()->routeIs('admin.orders.*') ? 'bg-slate-100 text-slate-900 font-semibold' : 'text-slate-600 hover:bg-slate-50' }}">
                 Bestellingen
             </a>
+            <a href="{{ route('admin.communications.index') }}" class="block px-3 py-2 rounded-lg {{ request()->routeIs('admin.communications.*') ? 'bg-slate-100 text-slate-900 font-semibold' : 'text-slate-600 hover:bg-slate-50' }}">
+                Communicatie
+                @if(($unreadCommCount ?? 0) > 0)
+                    <span class="ml-2 px-1.5 py-0.5 rounded-full text-[10px] font-bold bg-sky-500 text-white">
+                        {{ $unreadCommCount }}
+                    </span>
+                @endif
+            </a>
+            <a href="{{ route('admin.customers.index') }}" class="block px-3 py-2 rounded-lg {{ request()->routeIs('admin.customers.*') ? 'bg-slate-100 text-slate-900 font-semibold' : 'text-slate-600 hover:bg-slate-50' }}">
+                Klanten &amp; Profielen
+            </a>
             <a href="{{ route('admin.makerworld.index') }}" class="block px-3 py-2 rounded-lg {{ request()->routeIs('admin.makerworld.*') ? 'bg-slate-100 text-slate-900 font-semibold' : 'text-slate-600 hover:bg-slate-50' }}">
                 MakerWorld Sync
             </a>

resources/views/layouts/app.blade.php

@@ -102,6 +102,9 @@
                         <a href="{{ route('catalog') }}" class="px-3 py-1.5 rounded-lg transition {{ request()->routeIs('catalog') && !request('category') ? 'bg-slate-100 text-slate-900 font-semibold' : 'hover:text-slate-900 hover:bg-slate-50' }}">
                             Alle Prints
                         </a>
+                        <a href="{{ route('contact.index') }}" class="px-3 py-1.5 rounded-lg transition {{ request()->routeIs('contact.*') ? 'bg-slate-100 text-slate-900 font-semibold' : 'hover:text-slate-900 hover:bg-slate-50' }}">
+                            Vraag stellen
+                        </a>
                     </nav>
                 </div>
 
@@ -210,6 +213,9 @@
                 <a href="{{ route('catalog') }}" class="px-3 py-2 rounded-lg hover:bg-slate-50 flex items-center justify-between text-slate-600">
                     <span>Alle Prints Bekijken</span>
                 </a>
+                <a href="{{ route('contact.index') }}" class="px-3 py-2 rounded-lg hover:bg-slate-50 flex items-center justify-between text-slate-900 font-medium">
+                    <span>Vraag stellen / Contact</span>
+                </a>
 
                 <div class="border-t border-slate-100 pt-3 mt-2">
                     @guest
@@ -337,6 +343,12 @@
                             <i data-lucide="truck" class="w-3.5 h-3.5 text-slate-400"></i>
                             <span>{{ setting('footer_shipping_text', 'Snelle verzending via PostNL') }}</span>
                         </div>
+                        <div class="pt-1">
+                            <a href="{{ route('contact.index') }}" class="inline-flex items-center space-x-1 text-slate-900 font-semibold hover:underline">
+                                <span>Direct vraag stellen</span>
+                                <span>&rarr;</span>
+                            </a>
+                        </div>
                     </div>
                 </div>
 

routes/web.php

@@ -2,7 +2,9 @@
 
 use App\Http\Controllers\AccountController;
 use App\Http\Controllers\Admin\CategoryController as AdminCategoryController;
+use App\Http\Controllers\Admin\CommunicationController as AdminCommunicationController;
 use App\Http\Controllers\Admin\ContentController;
+use App\Http\Controllers\Admin\CustomerController as AdminCustomerController;
 use App\Http\Controllers\Admin\MakerWorldController;
 use App\Http\Controllers\Admin\OrderController as AdminOrderController;
 use App\Http\Controllers\Admin\ProductController as AdminProductController;
@@ -11,6 +13,7 @@ use App\Http\Controllers\Auth\LoginController;
 use App\Http\Controllers\Auth\RegisterController;
 use App\Http\Controllers\CartController;
 use App\Http\Controllers\CheckoutController;
+use App\Http\Controllers\ContactController;
 use App\Http\Controllers\ShopController;
 use App\Models\Category;
 use App\Models\Product;
@@ -80,6 +83,10 @@ Route::post('/winkelwagen/bijwerken', [CartController::class, 'update'])->name('
 Route::delete('/winkelwagen/verwijderen/{key}', [CartController::class, 'remove'])->name('cart.remove');
 Route::get('/winkelwagen/aantal', [CartController::class, 'count'])->name('cart.count');
 
+// Contact & Klantvraag stellen
+Route::get('/contact', [ContactController::class, 'index'])->name('contact.index');
+Route::post('/contact', [ContactController::class, 'store'])->name('contact.store')->middleware('throttle:10,1');
+
 // Afrekenen & Bevestiging
 Route::get('/afrekenen', [CheckoutController::class, 'index'])->name('checkout.index');
 Route::post('/afrekenen', [CheckoutController::class, 'store'])->name('checkout.store')->middleware('throttle:10,1');
@@ -135,6 +142,17 @@ Route::prefix('admin')->name('admin.')->middleware(['auth', 'admin'])->group(fun
     Route::get('/orders/{order}', [AdminOrderController::class, 'show'])->name('orders.show');
     Route::post('/orders/{order}/status', [AdminOrderController::class, 'updateStatus'])->name('orders.status');
 
+    // Communicatie Beheer (Vragen van klanten & antwoorden)
+    Route::get('/communicatie', [AdminCommunicationController::class, 'index'])->name('communications.index');
+    Route::get('/communicatie/{communication}', [AdminCommunicationController::class, 'show'])->name('communications.show');
+    Route::post('/communicatie/{communication}/status', [AdminCommunicationController::class, 'updateStatus'])->name('communications.status');
+    Route::post('/communicatie/{communication}/reply', [AdminCommunicationController::class, 'sendReply'])->name('communications.reply');
+    Route::delete('/communicatie/{communication}', [AdminCommunicationController::class, 'destroy'])->name('communications.destroy');
+
+    // Klanten & Klantprofielen Beheer
+    Route::get('/klanten', [AdminCustomerController::class, 'index'])->name('customers.index');
+    Route::get('/klanten/{customer}', [AdminCustomerController::class, 'show'])->name('customers.show');
+
     // MakerWorld Importer & Collecties Auto-Sync
     Route::get('/makerworld', [MakerWorldController::class, 'index'])->name('makerworld.index');
     Route::post('/makerworld/login', [MakerWorldController::class, 'login'])->name('makerworld.login');

tests/Feature/CustomerCommunicationTest.php

@@ -0,0 +1,234 @@
+<?php
+
+namespace Tests\Feature;
+
+use App\Mail\ContactInquiryConfirmationMail;
+use App\Mail\ContactInquiryReceivedMail;
+use App\Mail\ContactInquiryReplyMail;
+use App\Models\Communication;
+use App\Models\Order;
+use App\Models\User;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Support\Facades\Mail;
+use Tests\TestCase;
+
+class CustomerCommunicationTest extends TestCase
+{
+    use RefreshDatabase;
+
+    private User $admin;
+
+    private User $customer;
+
+    protected function setUp(): void
+    {
+        parent::setUp();
+
+        $this->admin = User::factory()->create([
+            'name' => 'Admin Beheerder',
+            'email' => 'admin@jouwdriedee.nl',
+            'is_admin' => true,
+        ]);
+
+        $this->customer = User::factory()->create([
+            'name' => 'Kees de Vries',
+            'email' => 'kees@example.com',
+            'is_admin' => false,
+        ]);
+    }
+
+    public function test_contact_page_loads_successfully(): void
+    {
+        $response = $this->get(route('contact.index'));
+
+        $response->assertStatus(200);
+        $response->assertSee('Stel een vraag');
+        $response->assertSee('Directe Contactgegevens');
+    }
+
+    public function test_customer_can_submit_question_and_both_emails_are_dispatched(): void
+    {
+        Mail::fake();
+
+        $response = $this->post(route('contact.store'), [
+            'name' => 'Lisa Jansen',
+            'email' => 'lisa@example.com',
+            'phone' => '06-87654321',
+            'subject' => 'Vraag over levertijd van Pokémon model',
+            'message' => 'Goedemiddag, hoe lang duurt het printen van het Charizard model in PETG?',
+        ]);
+
+        $response->assertRedirect(route('contact.index'));
+        $response->assertSessionHas('success');
+
+        // Check database
+        $this->assertDatabaseHas('communications', [
+            'name' => 'Lisa Jansen',
+            'email' => 'lisa@example.com',
+            'subject' => 'Vraag over levertijd van Pokémon model',
+            'status' => 'new',
+        ]);
+
+        $communication = Communication::where('email', 'lisa@example.com')->first();
+        $this->assertNotNull($communication);
+
+        // 1. Mail to webshop management (info@jouwdrieedee.nl / info@jouwdriedee.nl)
+        Mail::assertSent(ContactInquiryReceivedMail::class, function ($mail) use ($communication) {
+            return $mail->communication->id === $communication->id;
+        });
+
+        // 2. Afschrift to customer from (noreply@jouwdriedee.nl)
+        Mail::assertSent(ContactInquiryConfirmationMail::class, function ($mail) use ($communication) {
+            $hasCorrectRecipient = $mail->hasTo('lisa@example.com');
+            $hasCorrectFrom = $mail->hasFrom('noreply@jouwdriedee.nl');
+
+            return $hasCorrectRecipient && $hasCorrectFrom && $mail->communication->id === $communication->id;
+        });
+    }
+
+    public function test_logged_in_customer_inquiry_is_linked_and_visible_in_account(): void
+    {
+        Mail::fake();
+
+        $response = $this->actingAs($this->customer)->post(route('contact.store'), [
+            'name' => $this->customer->name,
+            'email' => $this->customer->email,
+            'subject' => 'Speciale kleur vraag',
+            'message' => 'Kan het model ook in glow-in-the-dark filament worden geprint?',
+        ]);
+
+        $response->assertRedirect(route('contact.index'));
+
+        $this->assertDatabaseHas('communications', [
+            'user_id' => $this->customer->id,
+            'email' => 'kees@example.com',
+            'subject' => 'Speciale kleur vraag',
+        ]);
+
+        // Customer dashboard in /mijn-account shows their question
+        $accountResponse = $this->actingAs($this->customer)->get(route('account.index'));
+        $accountResponse->assertStatus(200);
+        $accountResponse->assertSee('Speciale kleur vraag');
+        $accountResponse->assertSee('Mijn Vragen');
+    }
+
+    public function test_admin_can_view_communications_in_dedicated_admin_section(): void
+    {
+        $comm = Communication::create([
+            'name' => 'Peter Bakker',
+            'email' => 'peter@example.com',
+            'subject' => 'Garantie op 3D prints',
+            'message' => 'Wat voor garantie zit er op technische 3D prints?',
+            'status' => 'new',
+        ]);
+
+        // Admin list
+        $indexResponse = $this->actingAs($this->admin)->get(route('admin.communications.index'));
+        $indexResponse->assertStatus(200);
+        $indexResponse->assertSee('Communicatie');
+        $indexResponse->assertSee('Garantie op 3D prints');
+        $indexResponse->assertSee('Peter Bakker');
+
+        // Admin detail
+        $showResponse = $this->actingAs($this->admin)->get(route('admin.communications.show', $comm));
+        $showResponse->assertStatus(200);
+        $showResponse->assertSee('Garantie op 3D prints');
+        $showResponse->assertSee('Wat voor garantie zit er op technische 3D prints?');
+
+        // Status is automatically transitioned from new to in_progress upon opening
+        $this->assertEquals('in_progress', $comm->fresh()->status);
+    }
+
+    public function test_admin_can_reply_to_customer_from_admin_section(): void
+    {
+        Mail::fake();
+
+        $comm = Communication::create([
+            'name' => 'Sophie Visser',
+            'email' => 'sophie@example.com',
+            'subject' => 'Custom formaat mogelijk?',
+            'message' => 'Kan de plantenbak ook 30cm hoog geprint worden?',
+            'status' => 'in_progress',
+        ]);
+
+        $replyResponse = $this->actingAs($this->admin)->post(route('admin.communications.reply', $comm), [
+            'message' => 'Beste Sophie, ja zeker! We kunnen dit model opschalen naar 30cm. De levertijd is 3 dagen.',
+        ]);
+
+        $replyResponse->assertRedirect();
+        $replyResponse->assertSessionHas('success');
+
+        // Verify status and reply in database
+        $this->assertEquals('resolved', $comm->fresh()->status);
+        $this->assertNotNull($comm->fresh()->last_replied_at);
+        $this->assertDatabaseHas('communication_replies', [
+            'communication_id' => $comm->id,
+            'is_admin_reply' => true,
+        ]);
+
+        // Verify email was sent to customer from info@jouwdriedee.nl
+        Mail::assertSent(ContactInquiryReplyMail::class, function ($mail) {
+            return $mail->hasTo('sophie@example.com') && $mail->hasFrom('info@jouwdriedee.nl');
+        });
+    }
+
+    public function test_admin_can_view_communication_inside_customer_profile(): void
+    {
+        // Link inquiry to customer
+        $comm = Communication::create([
+            'user_id' => $this->customer->id,
+            'name' => $this->customer->name,
+            'email' => $this->customer->email,
+            'subject' => 'Vraag binnen profiel',
+            'message' => 'Dit is een vraag die in het klantprofiel zichtbaar moet zijn.',
+            'status' => 'new',
+        ]);
+
+        // Also create an order for this customer
+        Order::create([
+            'user_id' => $this->customer->id,
+            'order_number' => 'ORD-TEST-999',
+            'customer_name' => $this->customer->name,
+            'customer_email' => $this->customer->email,
+            'shipping_street' => 'Dorpsstraat',
+            'shipping_number' => '1',
+            'shipping_postal_code' => '1234 AB',
+            'shipping_city' => 'Utrecht',
+            'subtotal' => 45.00,
+            'shipping_cost' => 0.00,
+            'total' => 45.00,
+            'status' => 'pending',
+            'payment_status' => 'paid',
+        ]);
+
+        // 1. Customers overview in admin
+        $indexResponse = $this->actingAs($this->admin)->get(route('admin.customers.index'));
+        $indexResponse->assertStatus(200);
+        $indexResponse->assertSee($this->customer->name);
+        $indexResponse->assertSee($this->customer->email);
+
+        // 2. Customer profile in admin (by user ID)
+        $profileResponse = $this->actingAs($this->admin)->get(route('admin.customers.show', $this->customer->id));
+        $profileResponse->assertStatus(200);
+        $profileResponse->assertSee('Klantprofiel: '.$this->customer->name);
+        $profileResponse->assertSee('Communicatie &amp; Vragen', false);
+        $profileResponse->assertSee('Vraag binnen profiel');
+        $profileResponse->assertSee('ORD-TEST-999');
+
+        // 3. Customer profile in admin by email
+        $profileByEmail = $this->actingAs($this->admin)->get(route('admin.customers.show', $this->customer->email));
+        $profileByEmail->assertStatus(200);
+        $profileByEmail->assertSee('Vraag binnen profiel');
+    }
+
+    public function test_guest_and_non_admin_cannot_access_admin_communications_or_customers(): void
+    {
+        // Guests redirected to login
+        $this->get(route('admin.communications.index'))->assertRedirect(route('login'));
+        $this->get(route('admin.customers.index'))->assertRedirect(route('login'));
+
+        // Normal customer is redirected to home with error flash
+        $this->actingAs($this->customer)->get(route('admin.communications.index'))->assertRedirect(route('home'));
+        $this->actingAs($this->customer)->get(route('admin.customers.index'))->assertRedirect(route('home'));
+    }
+}