<?php

use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;

return new class extends Migration
{
    /**
     * Run the migrations.
     */
    public function up(): void
    {
        if (! Schema::hasTable('communications')) {
            Schema::create('communications', function (Blueprint $table) {
                $table->id();
                $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
                $table->foreignId('order_id')->nullable()->constrained('orders')->nullOnDelete();
                $table->string('name');
                $table->string('email')->index();
                $table->string('phone')->nullable();
                $table->string('subject');
                $table->text('message');
                $table->string('status')->default('new')->index(); // new, in_progress, resolved, closed
                $table->text('admin_notes')->nullable();
                $table->string('ip_address', 45)->nullable();
                $table->text('user_agent')->nullable();
                $table->timestamp('last_replied_at')->nullable();
                $table->timestamps();
            });
        }

        if (! Schema::hasTable('communication_replies')) {
            Schema::create('communication_replies', function (Blueprint $table) {
                $table->id();
                $table->foreignId('communication_id')->constrained('communications')->cascadeOnDelete();
                $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
                $table->boolean('is_admin_reply')->default(true);
                $table->text('message');
                $table->timestamps();
            });
        }
    }

    /**
     * Reverse the migrations.
     */
    public function down(): void
    {
        Schema::dropIfExists('communication_replies');
        Schema::dropIfExists('communications');
    }
};